iRATING
10+
Downloads
Everyone
info
About this app
iRATING is used by Supervisor and Assignee to manage issues on the go. Issues are negative feedback from your customers. The Supervisor can also analyze customer response results via powerful reports so that can have immediate actions to improve company services/products and customer satisfaction.
Key features in version 1.2.2:
* Get real-time notifications from your customers for negative feedback.
* View, search, filter “To Do”, “In Progress”, and “Done” issues.
* Assign, process, approve, reject an issue on the go.
* Have actionable insights from customer feedback via powerful reports.
* Support 2 modes:
- Supervisor and Assignee collaborate to process issues.
- Only the Supervisor can process issues. This mode is applicable for businesses do not allow employees using mobile phones during working hours.
Key features in version 1.2.2:
* Get real-time notifications from your customers for negative feedback.
* View, search, filter “To Do”, “In Progress”, and “Done” issues.
* Assign, process, approve, reject an issue on the go.
* Have actionable insights from customer feedback via powerful reports.
* Support 2 modes:
- Supervisor and Assignee collaborate to process issues.
- Only the Supervisor can process issues. This mode is applicable for businesses do not allow employees using mobile phones during working hours.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Photos and videos
Data is encrypted in transit
What's new
Upgrade API level.
