The IT-Hafner Support App allows customers of IT-Hafner Solutions & Services GmbH to create, comment on, and track the status of IT support tickets directly from their smartphones.
Features:
- Create a ticket with a photo, category, and priority
- View ticket history and IT-Hafner replies
- Receive push notifications for new replies
- Offline support with automatic synchronization
- Mark tickets as resolved
The app is exclusively for customers with a valid invitation code.