
Patrick
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I payed for a 6 month subscription, but it still shows free. There is no way to confirm in the app. Yesterday I sent two emails with the invoice and all the relevant details. No response. Today I sent two more emails. No response. On their site it says the following: Once we get your email, we'll send a response email with login and password to our ticket system No emails whatsoever. I have been a loyal customer for years and I have never run into problems until now. The app has to be updated
90 people found this review helpful
RapidG apps
April 28, 2023
Hello,
please send email to sales@rapidgator.net with your gpa invoice number.

David Scott
PROS: paying through Google Play was the only way I was able to pay. Their website has endless problems with payments. Able to pay with credit card. Instant access via web browser and laptop after payment via Google Play with no problems. You can cancel or pause your subscription to try and reduce the high cost. CONS: damn expensive. For me, 34% more expensive than the already expensive minimum subscription plan. Customer support is very poor--they only reply when they feel like it.
135 people found this review helpful

Fam Account
Absolut garbage. I've paid for one month, don't even used it a lot within the paid month and deleted the app after, because don't need it anymore. But they tricked you in a subscription without warning! Next month charge my card again! The support is absolute unable to help, send one answer off-topic and went silent. Have to claim the unauthorized charge now at my bank for these fraudsters here. Be aware!
9 people found this review helpful
RapidG apps
August 10, 2023
Hi
you need to cancel autorenew in your play setting.