Dallas Sanitation Services

4.7
718 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Garbage and recycling schedules and reminders for City of Dallas, Texas. View your garbage and recycling schedule and receive collection notifications all from within this app.
Updated on
Sep 22, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted
4.7
718 reviews
L Man
April 6, 2022
The information is all there that's for sure. when they say contact us you really can get a real person and I always prefer human and every single one of them over, my gosh, 17 years, have always been kind always alert always teaching me something else and giving me a little bit of an edge and I appreciate that... I like da human. The page is very busy lots of stuff on every page I find it confusing but that's me.
4 people found this review helpful
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A Google user
December 22, 2019
Can't find my address. Also can't send feedback about my address not being found because the "Address" field won't allow input. Only resorting to this app because the website also can't find my address and the holiday schedule seems to be missing what happens s for trash pickup that is scheduled to occur on Christmas and New Years. Will people just miss pickup for two weeks straight? Very unclear.
7 people found this review helpful
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City of Dallas
December 31, 2019
Hello Steve. We apologize for this issue. Please email us at support@recollect.net with your full address including house number, street name, and the city that you live in. We would be happy to troubleshoot this issue further with you. -Michelle @ ReCollect Systems Inc.
Jim Hinze
June 1, 2020
Frustrating... how about you fix the dang app..i keep seeing "app can't find my address, won't let me submit a ticket" .. guess what? Me too!!!! I'll email AS suggested all the way back to 12/19 .. just fix it!!! Update, contacted them, asked via email for which app I was using and crickets for almost 3 weeks now.... and I've emailed back once... my single star remains
1 person found this review helpful
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City of Dallas
June 18, 2020
Hello, Jim. We found several from you in the system in relation to two separate apps for the City of Dallas and Waste Connections. It looks like you haven't been getting some of our emails. Please email us at support@recollect.net with the above report and the name of your service provider. Thanks! -Michelle @ ReCollect Systems Inc.

What's new

- Improved user experience for forms
- Fixed crashes experienced with certain tools
- Refactored Mapbox latitude/longitude parsing logic