
Kristian Massick
Notifications don't work even after completing all trouble-shooting steps, including force-stop, uninstall-reinstall. Bug doesn't allow changes to notification preferences such as time and occurrence of notifications. Please fix and update this app to resolve these issues.

Ivo Beitsma
Great app overall. Very convenient reminders, schedules, exception updates and even helps me sort recycling. Update: notifications fixed. City was responsive and quick to fix an error in street name. I don't find the item search very useful; you have to know what to call it before you can search it.
2 people found this review helpful
City of Nanaimo
July 3, 2018
Thanks for this feedback. Have you reported your notification issue through the mobile app's "Report a problem" feature? We can then provide some tips based on your device type and operating system. - John, ReCollect Systems Inc.

Nathan Milligan
Schedules change without notice and notifications are spotty at best. If you are going to cancel a pick up, notifications should be send BEFORE 8:00am, otherwise the bins will already be on the road as required.