Cynthia Cunningham
Poorly designed, not intuitive, nearly impossible to navigate. Evidently the only info it provides is material sorting help. The menu below this sorting tool provides a game and a contest. How is that helpful? I was expecting a calendar that would tell me whether it's a recycling week. Or whether a holiday will alter the schedule. Nope. There is a calendar that will tell me my usual pickup day; I can remember that myself. I tried to find out how to request a new recycling bin. Nope.
Danny
All-in-all, this is a simple, decent app that has come in handy quite a few times. I do wish WM would roll it out to ALL of their service areas in Western Washington. Although I live in one of south King County's incorporated cities, I have to settle for the Unincorporated King County location setting — I can only assume that recycling guidelines are the same across all WM service areas in King County.
3 people found this review helpful
A Google user
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This app seems like a haphazard version of their less than helpful website. I would love to know by the simple category system for plastics for example that I can recycle in my area which is difficult to find at least. People could recycle more if the systems in place used the other systems in place and thought people how to use them...
10 people found this review helpful
Waste Management of Washington, Inc.
November 9, 2018
Hi Jaxom, thanks for your feedback, I'm sorry you were unable to easily find what you were looking for in the app. I will pass on your feedback to WM and the County. Grant, ReCollect Systems Inc.