MPLS Parking

City of Minneapolis

About this app

Parking convenience is at your fingertips with the MPLS Parking app. Pay for parking on your mobile device, get notified before your time runs out, and extend your time without visiting a parking meter (note that time extension rules vary location by location).
Key features of the app include:
• Mobile Payments via smart phone or web
• Find my car (for those of us who forget where they parked)
• Face ID

Registration for MPLS Parking is free: just create your account via the app. Once you’ve created an account, you can park and pay for parking in any location parking is available in Minneapolis.
How to Use the App:
• Create an account
• Choose the vehicle license plate
• Select your location on the map
• Use the dial to choose how long you want to park
• Confirm your payment
• Snow Emergency Alert

Payment with MPLS Parking App is ultra secure. Your data is protected and our process is certified via 3rd party audit against Payment Card Industry Data Security Standards.

Ratings and reviews

Keep getting a "payment has not been processed. Please try again later" error message without the app ever letting me get to the screen where I choose time/confirm that I want to park. Has been working very intermittently. Troubleshot all other factors (confirmed address, card, ensured previous parking charges weren't pending) and the poor customer service team was stumped. Was basically left with the option "hope I don't get a ticket til I can get down to the kiosk!"

MPLS Parking user data was hacked recently. Also, I experienced a vague, unhelpful user login error that occurred despite restarting the app and my phone and reinstalling the application multiple times. There is no way to reach support within the app, and support on the app's website will not help you and instead tell you to call the contracted app developers. It appears that many accounts were deleted recently, but you need to reinstall in order to recreate your account, which is not obvious.

Please fix this app. I have to re-enter my credit card info every time I park, even though I've selected for the app to save it. There's no option to use a saved payment when you start parking. And lately, the app hasn't been letting you start a parking session even after you've entered your card info, so I have to go to a kiosk. Right now, this is a useless app.

What’s new

Bug fixing and enhancements