
Nicole Gilbert
Keep getting a "payment has not been processed. Please try again later" error message without the app ever letting me get to the screen where I choose time/confirm that I want to park. Has been working very intermittently. Troubleshot all other factors (confirmed address, card, ensured previous parking charges weren't pending) and the poor customer service team was stumped. Was basically left with the option "hope I don't get a ticket til I can get down to the kiosk!"
15 people found this review helpful

Mick Spence
SUCKS! NEVER can sign in w/saved PW, won't send me an email to change my PW (although it says it did, EVERY time-and yes, I checked my junk mail folder). Called customer service over 2 years ago, after going through a LONG process, they said it was "fixed." But if it were, or if I could fix it from MY end, would I be giving this feedback over 2 years later?! Wishing coins were still an option, or Mpls had another parking vendor. This one can't/won't get it right!!

Sweden Torgerud
Please fix this app. I have to re-enter my credit card info every time I park, even though I've selected for the app to save it. There's no option to use a saved payment when you start parking. And lately, the app hasn't been letting you start a parking session even after you've entered your card info, so I have to go to a kiosk. Right now, this is a useless app.
30 people found this review helpful