
Carl F Sapelli
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Major upgrade made this app much more difficult to use. For one thing, I use a stamp to endorse my checks. This worked perfectly before the upgrade; after, it was months before they fixed it so stamps worked again. For another, my credit union (personal accounts) makes photoing the checks so much simpler. Focus is faster. The app reads the amount; you change if it is incorrect. And, other things. The CU was at this level 5years ago.
1 person found this review helpful
Univest Bank and Trust Co
April 14, 2022
Thank you for your feedback. We apologize for the troubles you've had with the app. For the best results, please be sure to take the picture in a well-lit area and on a flat, dark-colored surface without any background patterns. If the problem persists, please call our Customer Care Team at 877-723-5571.

Michelle Kane
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UPDATE 12/21/22 The new version cured all of the Android 12 issues as far as I can tell. Thanks, Team Univest! Adding to the Android 12 feedback - it does need attention. Restarting my phone does not correct the issue of the app freezing. I open it, it updates and then a dead screen. I have had to uninstall and reinstall the app each time I need to use it, and I use it at least once a day.
2 people found this review helpful
Univest Bank and Trust Co
December 3, 2021
Hey Michelle! Again, please accept our sincere apologies, the 2.36 release is now available and is anticipated to resolve this issue. Please make sure you update to this software version. Let us know If you continue to experience issues by contacting our Customer Care group via chat or at 877.723.5571. Thanks and have a wonderful weekend!

A Google user
A big thank you to Univest for finally coming up with a modern mobile app! The previous app worked enough of the time, but some of the features in the app never worked from the beginning and weren't really intuitive. The previous design felt pretty dated as well. The new app, however, has a sleek and relevant interface that's pleasing to the eye and so far has been seamless to use! Overall I'm glad to finally be proud of my bank's app! Thanks again Univest team and keep up the good work!
2 people found this review helpful
Univest Bank and Trust Co
March 1, 2019
Thank you so much for your positive feedback on our new app! We appreciate you taking time to let us know that you are finding it to be intuitive and seamless.