Envanta: Arıza ve Garanti

Webotion Digital Solutions

Contains ads

About this app

Know what to do when your appliance breaks down. Envanta helps you find the possible cause of the malfunction with a few questions, shows you the steps you can safely try yourself, and if the problem persists, directs you to the correct authority according to your warranty status.

DIAGNOSIS: STEP-BY-STEP, NO MEMBERSHIP REQUIRED
• 35 troubleshooting guides for phones, tablets, televisions, washing machines, dishwashers, refrigerators, ovens, air conditioners, boilers, vacuum cleaners, air fryers, coffee makers, laptops, and wireless headphones. • Each step is based on manufacturer support resources; the most likely and easiest step comes first. • In dangerous situations such as swollen batteries, liquid contact, electrical issues, and appliance activation, no "try it yourself" steps are given; you are directed directly to service. • For boilers, there are steps that do not involve touching the gas (pressure, settings, reset, radiators). The guide stops at the smell of gas or signs of carbon monoxide and directs you to 187 Natural Gas Emergency. • No account is required for diagnosis.

WARRANTY AND THE RIGHT AUTHORITY
• Determine if the device is under warranty with a few questions; warranty, paid service, and damage situations are explained separately. • Your rights regarding the warranty period and repair time are summarized in simple language. Envanta does not provide legal advice; it tells you which documents to request and which dates to note.

PREPARATION CARD
• A checklist of what you need to have before calling the call center is compiled. • The brand's official support numbers and links are opened with a single touch. • The registration number, waiting time, and appointment date you receive during the call are noted.

NEARBY SERVICE CENTERS
• List nearby service centers in all 81 provinces of Türkiye using Google Maps data; sort by rating, distance, or both. • Location is only requested when you initiate the call and is rounded to approximately 1 kilometer before being sent.

MY CASES AND EVIDENCE FILE
• Each diagnosis is stored as a case on this phone; you continue from where you left off.
• At the end of the process, create a shareable PDF Proof File containing your answers, results, warranty status, and interview notes. The file is generated on your phone.

MY DEVICES (OPTIONAL ACCOUNT)
• Log in with your phone number and register your devices: brand, model, purchase date and channel, warranty expiry date.
• Add your invoice and warranty documents; files are stored encrypted on the server and only you can open them.
• Record your service visits, the amount you paid, and your post-service feedback.

PRIVACY
• Your cases and notes remain on this phone.
• Your phone number and IMEI are not stored publicly.
• Google AdMob banner ads may be displayed on the main screen; your diagnostic answers and documents are not included in the ads. • You can delete your account and all records from within the app.

Envanta is not a repair shop, service company, or insurance company; it does not use the title of authorized representative for any brand. Its job is to direct you to the correct authority with the correct information.

Privacy Policy: https://envanta.app/gizlilik/
Account and Data Deletion: https://envanta.app/hesap-silme/

What’s new

İlk sürüm: 14 cihaz türü için 35 arıza rehberi, garanti durumu, Hazırlık Kartı, yakındaki servisler ve Kanıt Dosyası.