海外サポート － 海外旅行に「あんしん」をご提供します！
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About this app
◆What is “overseas support”?
This is a smartphone app that supports enjoyable overseas travel.
Full of convenient and safe functions that can be used before and during your trip!
Even if you do not have au Insurance's overseas travel insurance, if you are thinking of traveling overseas, please use it!
◆Main features of overseas support
1. In an emergency, launch the app!
You can check information on Japanese embassies and consulates in each country (region). In an emergency, you can also call au Insurance's "Overseas Support Desk"
*The "Overseas Support Desk" is an inquiry desk for au Insurance's overseas travel insurance subscribers.
2. List of hospitals at destination
In case of sudden illness or injury while overseas, you can quickly search for the nearest affiliated hospital.
*Cashless (cashless) service is available only to those who have au Insurance's overseas travel insurance.
3. Information is automatically set according to the destination!
Just by entering your travel dates, different ``emergency contact information'' and ``list of hospitals at your destination'' will be automatically set for each destination, making it convenient and safe.
It's very easy to enter only four items in your travel itinerary: "area", "country", "scheduled date of entry", and "scheduled date of departure"!
4. Check the latest news and safety information for your destination from the app!
You can view the latest news according to your travel destination from the app!
The safety information for travel destinations published by the Ministry of Foreign Affairs will also be automatically linked.
5.Other rich content
There is a ``Overseas Travel How To Collection'' that is useful before departure, during the trip, and after returning home, ``Overseas Travel Column'' by travel writer Tomokazu Yoshida, and ``Overseas Travel Column'' that allows you to take photos of important information such as passports and record them with a password. We offer a wealth of content, including the "Memo with camera" function. Please use all means.
◆Recommended model
・Android 5 or higher
*Camera function may not work on some models.
*It may not work properly due to OS version updates, etc.
Please note.
This is a smartphone app that supports enjoyable overseas travel.
Full of convenient and safe functions that can be used before and during your trip!
Even if you do not have au Insurance's overseas travel insurance, if you are thinking of traveling overseas, please use it!
◆Main features of overseas support
1. In an emergency, launch the app!
You can check information on Japanese embassies and consulates in each country (region). In an emergency, you can also call au Insurance's "Overseas Support Desk"
*The "Overseas Support Desk" is an inquiry desk for au Insurance's overseas travel insurance subscribers.
2. List of hospitals at destination
In case of sudden illness or injury while overseas, you can quickly search for the nearest affiliated hospital.
*Cashless (cashless) service is available only to those who have au Insurance's overseas travel insurance.
3. Information is automatically set according to the destination!
Just by entering your travel dates, different ``emergency contact information'' and ``list of hospitals at your destination'' will be automatically set for each destination, making it convenient and safe.
It's very easy to enter only four items in your travel itinerary: "area", "country", "scheduled date of entry", and "scheduled date of departure"!
4. Check the latest news and safety information for your destination from the app!
You can view the latest news according to your travel destination from the app!
The safety information for travel destinations published by the Ministry of Foreign Affairs will also be automatically linked.
5.Other rich content
There is a ``Overseas Travel How To Collection'' that is useful before departure, during the trip, and after returning home, ``Overseas Travel Column'' by travel writer Tomokazu Yoshida, and ``Overseas Travel Column'' that allows you to take photos of important information such as passports and record them with a password. We offer a wealth of content, including the "Memo with camera" function. Please use all means.
◆Recommended model
・Android 5 or higher
*Camera function may not work on some models.
*It may not work properly due to OS version updates, etc.
Please note.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos, and App activity
Data is encrypted in transit
Data can’t be deleted
What's new
「海外サポート」をご利用いただき、誠にありがとうございます。
バージョンアップのお知らせです。
＜バージョン3.4.9＞
・「お客さまサポート」メニュー内にある「渡航先の病院リスト」を更新しました。
今後とも「海外サポート」をよろしくお願いいたします。
バージョンアップのお知らせです。
＜バージョン3.4.9＞
・「お客さまサポート」メニュー内にある「渡航先の病院リスト」を更新しました。
今後とも「海外サポート」をよろしくお願いいたします。