
Patrick McDonald
The app works, in the most rudimentary ways. Other than reaching temp of the smoker, the alarms are almost non existent. It doesn't notify you of an error. Setting temps can be touchy and not take, a few times in a row. Make sure you check on the smoker visually and don't rely on this app.

Tony Previte
The App fails at EVERYTHING it's supposed to do. Connecting to WiFi is dicey and when you are finally able to connect, it'll drop the connection after a short time. Tried to register my grill using the App, the menu item for uploading your receipt doesn't work at all. Every time you switch to another app it clears all your data, making filling out forms impossible. I couldn't even create a Nexgrill account at all. I was able to create an account at the website, the app...no dice.
19 people found this review helpful

sculptor_ngc253
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Same experience as others: app flashes/crashes multiple times before you can select your grill and get started. Continues to crash throughout the cook. Extremally unstable. I lost the grill connection weeks ago and the app can't find it again even though its connected to both Bluetooth and WiFi. Nexgrill support: stop with the BS "we'll take a look into this for you" response. Thats not going to help and you know it. FIX.THE.APP.
19 people found this review helpful
Hello RedShift76 - Sorry to hear about your experience with the app. So that we can better assist, please give our customer service department a call at 800-913-8999 so we can help identify the issue. We also recommend making sure you have the most recent version of the app installed, as well as deleting and reinstalling the app.