
Patrick McDonald
The app works, in the most rudimentary ways. Other than reaching temp of the smoker, the alarms are almost non existent. It doesn't notify you of an error. Setting temps can be touchy and not take, a few times in a row. Make sure you check on the smoker visually and don't rely on this app.
1 person found this review helpful

Mike
App is mostly useless. When it is connected it will show me the grill temperature but no matter what I do, I can not receive alerts when I have a timer set or a meat probe reaches the target temperature. The grill will beep (very quietly) but unless I'm standing right next to it, I don't hear it.
1 person found this review helpful

sculptor_ngc253
- Flag inappropriate
- Show review history
Same experience as others: app flashes/crashes multiple times before you can select your grill and get started. Continues to crash throughout the cook. Extremally unstable. I lost the grill connection weeks ago and the app can't find it again even though its connected to both Bluetooth and WiFi. Nexgrill support: stop with the BS "we'll take a look into this for you" response. Thats not going to help and you know it. FIX.THE.APP.
20 people found this review helpful
Hello RedShift76 - Sorry to hear about your experience with the app. So that we can better assist, please give our customer service department a call at 800-913-8999 so we can help identify the issue. We also recommend making sure you have the most recent version of the app installed, as well as deleting and reinstalling the app.