MyFOB

FiberOne Broadband

About this app

MyFOB is FiberOne Broadband mobile application for clients to assist with Account renewal, support and other necessary information. This compliments the online user portal.

Ratings and reviews

Big Mistake........ Took over 2weeks to get my installation done and another week to be activated. And the Customer service sucks, I actually had one of the Customer rep tell me I can go ask for a refund if I can't wait to be activated who does that. Now I've only used the internet for less than a week and it's no longer working. I just wonder how they manage to keep their business profitable with so much in efficiency and lapses. And to think I was about to recommend to my colleagues not ever.

It's becoming increasingly difficult to do anything on the app, like renewal of subscription, support. making payments is a total nightmare. As at this update, I can't even view my account. the app is showing May and July dates as due dates for renewal

Very poor service. I paid for 2 months of FiberOne internet, but it only worked for 3 days and then stopped completely. I have tried contacting customer support several times, but no one is responding or helping to resolve the issue. This is very disappointing and frustrating. I expected better service after paying for a subscription. I do not recommend this service unless they improve their customer support and network reliability.

What’s new

- Updates and bug fixes