MyFOB

FiberOne Broadband

About this app

MyFOB is FiberOne Broadband mobile application for clients to assist with Account renewal, support and other necessary information. This compliments the online user portal.

Ratings and reviews

Big Mistake........ Took over 2weeks to get my installation done and another week to be activated. And the Customer service sucks, I actually had one of the Customer rep tell me I can go ask for a refund if I can't wait to be activated who does that. Now I've only used the internet for less than a week and it's no longer working. I just wonder how they manage to keep their business profitable with so much in efficiency and lapses. And to think I was about to recommend to my colleagues not ever.

If I could rate beneath a one-star rating, that’s what FiberOne deserves. I applied for relocation from my former house to the new one and your team told me you have coverage in the new house, and it would take 7 to 10 days. I paid on December 2, and I called your team to see if it can be fast tracked. After payment confirmation, radio silence from FiberOne, no emails, no calls, no texts, just silence, I was the one calling to consistently ask for feedback. Nothing till today, Jan 8.

app mildly unstable. but works. Call center part crashes all the time

What’s new

- Introducing Loyalty Management System