Tolulope Kuye
The former app was quite complicated, that's why a lot of people don't use it,this is now more complicated. It's possible you lose a lot of customers. I understand you are trying to merge food with regular deliveries but why not stick with what works for you? My advice is that you guys look into the *map suggestion* section. There are similar addresses in lagos,with the former app,one can use the map to do a proper check but with this,there will be a lot of issues. I hope you guys are prepared?
37 people found this review helpful
We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details at support@gokada.ng. Thanks for the feedback. We’re upgrading the app to enable us to address all the challenges you’ve faced with our service in the past. We want you to be able to enjoy Gokada better.
HENRY ENIEDIABASI BRAIN
I really don't understand the essence of the app switch (maybe because of mapbox switch) Don't be in haste to deploy app without proper review. Let me remind you guy the things missing in this app: 1. Previously saved locations - I can't be entering the same address every time. 2. Transaction history and details 3. How to cancel ride and reason 3. Rider profile page.
12 people found this review helpful
Gokada Inc.
August 16, 2021
Hi, we are sorry that you faced an issue. Could you please share your contact details with us on support@gokada.ng so that we can get in touch with you and resolve the issue. Thanks
Emmanuel Ossy
Hi Team, This new app is supposed to be great. Believe me when I say that I've been a longtime user and patron of your app. But you guys messed it up big time. 1. It's even more difficult to get a delivery done on this new app. 2. Phone number input shows errors everytime. 3. When selecting pickups and delivery, the map option no longer shows. 4. Overall, I spent almost an hour trying out a booking but alas, I still couldn't get it done. Please fix it!
119 people found this review helpful
Gokada Inc.
August 18, 2021
Hi Emmanuel, we’re terribly sorry for the inconveniences you’ve experienced.
We’re upgrading the app to enable us to address quicker all the challenges you’ve faced with our service in the past. We want you to be able to enjoy Gokada better and are open to all suggestions.
Please be patient and bear with us as we resolve these technicalities.