BeterDichtbij

BeterDichtbij B.V.

About this app

With BeterDichtbij you have secure digital contact with your own healthcare providers. With the BeterDichtbij app you can always ask your questions. And receive the information about your care or treatment and read it in peace.

• Offered by your trusted organization, such as the hospital, rehabilitation center, mental health care or home care organization.
• Ask your question wherever you are: easy and safe. And you can read the answer anywhere and anytime.
•Used by more than half a million Dutch people: many people have gone before you.

50+ organizations already make BeterDichtbij available
More than half a million Dutch people already use BeterDichtbij for easy contact with their healthcare providers. More and more healthcare organizations are using BeterDichtbij. View all participating hospitals, home care organizations, care centers and rehabilitation centers here: https://www.beterdichtbij.nl/zorg Organisaties/

Did you know that BeterDichtbij was founded by the Dutch hospitals and healthcare organizations themselves? Read all about who is behind BeterDichtbij: https://www.beterdichtbij.nl/over-ons/

You can do this with BeterDichtbij

• Exchange messages, photos and files
• Read reliable information about health and illness, e.g. from Thuisarts.nl
• Video calling with your own healthcare provider
• Read information about your care and treatment in peace
• Easily share self-measurements with your healthcare providers
• Safe and reliable contact, with your privacy first

This is how you get started with BeterDichtbij

1. Your healthcare provider invites you. You will receive an email about this. Handy: you can use BeterDichtbij to contact multiple healthcare providers.
2. Download and activate the app: you do this once. You then also set your own PIN code, which you then use to log in securely.
3. Send your first message. Share your question, photo or file with your healthcare provider to start the conversation. Your care provider can also make an appointment with you to make video calls via BeterDichtbij.

Your privacy and security guaranteed
When it comes to your health, it is of course very important that you can ask your questions in a secure environment. And that you are sure that what you share does not fall into the wrong hands. You can count on that at BeterDichtbij. We are happy to explain to you what our principles are.

• You conduct your conversation in a highly secured environment
• Activation and logging in is extra secure
• Your data remains with your healthcare organization
• Medical confidentiality also applies to your contact with your healthcare provider via BeterDichtbij

Also leave a review
Your review of BeterDichtbij is very useful to us. Are you satisfied with BeterDichtbij or do you see improvements? Your response counts and we would greatly appreciate it. Thank you!

Contact and help
Do you have questions or suggestions for BeterDichtbij? We would like to hear it. Please feel free to contact us at:

• www.beterdichtbij.nl/service-contact
• [e-mail]
• 085 – 27 35 398

Ratings and reviews

it is all in Dutch with no option for English and the staff is apparently unwilling to consider its international clients' accessibility issues. hugely disappointing. especially considering the amount of money you are obliged to pay for these services.

easy to use and smooth performance

logs me out every now and then i have to activate again. this is serious as I can miss notification messages from my diabetes nurse when it logs me out!

What's new

• Er zijn bugfixes en verbeteringen gemaakt

Heb je tips om de app te verbeteren? Vertel het ons via [e-mail], wij waarderen jouw feedback enorm!