6.48K reviews
Content rating
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About this app

With BeterDichtbij you have secure digital contact with your own healthcare providers. With the BeterDichtbij app you can always ask your questions. And receive the information about your care or treatment and read it in peace.

• Offered by your trusted organization, such as the hospital, rehabilitation center, mental health care or home care organization.
• Ask your question wherever you are: easy and safe. And you can read the answer anywhere and anytime.
•Used by more than half a million Dutch people: many people have gone before you.

50+ organizations already make BeterDichtbij available
More than half a million Dutch people already use BeterDichtbij for easy contact with their healthcare providers. More and more healthcare organizations are using BeterDichtbij. View all participating hospitals, home care organizations, care centers and rehabilitation centers here: Organisaties/

Did you know that BeterDichtbij was founded by the Dutch hospitals and healthcare organizations themselves? Read all about who is behind BeterDichtbij:

You can do this with BeterDichtbij

• Exchange messages, photos and files
• Read reliable information about health and illness, e.g. from
• Video calling with your own healthcare provider
• Read information about your care and treatment in peace
• Easily share self-measurements with your healthcare providers
• Safe and reliable contact, with your privacy first

This is how you get started with BeterDichtbij

1. Your healthcare provider invites you. You will receive an email about this. Handy: you can use BeterDichtbij to contact multiple healthcare providers.
2. Download and activate the app: you do this once. You then also set your own PIN code, which you then use to log in securely.
3. Send your first message. Share your question, photo or file with your healthcare provider to start the conversation. Your care provider can also make an appointment with you to make video calls via BeterDichtbij.

Your privacy and security guaranteed
When it comes to your health, it is of course very important that you can ask your questions in a secure environment. And that you are sure that what you share does not fall into the wrong hands. You can count on that at BeterDichtbij. We are happy to explain to you what our principles are.

• You conduct your conversation in a highly secured environment
• Activation and logging in is extra secure
• Your data remains with your healthcare organization
• Medical confidentiality also applies to your contact with your healthcare provider via BeterDichtbij

Also leave a review
Your review of BeterDichtbij is very useful to us. Are you satisfied with BeterDichtbij or do you see improvements? Your response counts and we would greatly appreciate it. Thank you!

Contact and help
Do you have questions or suggestions for BeterDichtbij? We would like to hear it. Please feel free to contact us at:

• 085 – 27 35 398
Updated on
Jul 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Messages and 3 others
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

6.23K reviews
Kee-Yeong Tan
June 29, 2024
logs me out every now and then i have to activate again. this is serious as I can miss notification messages from my diabetes nurse when it logs me out!
Did you find this helpful?
BeterDichtbij B.V.
July 1, 2024
Dear Kee-Yeong Tan, Thank you for your review. It is normal for the app to log you out. Have you tried reinstalling yet? You can always contact us if this problem persists. ( Greeting, Romy | BetterDichtbij.
January 26, 2023
Nice idea, can't find a way to translate to English and it won't let me take screenshots with my phone so I can use it's built in translation tool. Thanks a lot for the quick response below! I also emailed earlier today. Hopefully non Dutch speakers are able to understand what's in the app when you add English to it.
5 people found this review helpful
Did you find this helpful?
BeterDichtbij B.V.
January 26, 2023
Hi Fabio, It's true that the app is only available in Dutch at the moment. We are working on a english version and expect to release this version somewhere later this year. If you could send us an e-mail ( with all your questions, we would gladly like to help you in any way we can. Kind regards, Jelske | BeterDichtbij
Mechanical Mind