De Friesland App

1.3
4.93K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Quickly and safely arrange your healthcare affairs in your De Friesland app

Register once via DigiD and then log in securely with your chosen access code. You can view the app in Dutch or English.

See quickly:
- how you are insured. And who is co-insured with you.
- your reimbursements.
- healthcare costs you incurred and what we reimbursed.
- how much deductible you have left.

Easily arrange things yourself:
- your claims. Take a photo and send it in. The money will be in your account within 2 working days.
- your authorisation for transport.

Chat:
- with our colleagues using the chatfunction. Response within 10 minutes during office hours.

And did you know that your health insurance card is also in the app? So you always have it within reach!
Updated on
Apr 9, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Photos and videos, Files and docs and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

1.3
4.74K reviews
Cristina Margarint
May 5, 2023
Good app overall! The only issue I ever have is getting the "Access blocked /n you need to re-register the app" error. A restart fixes it, but I keep getting it every 3 minutes or so (Yes, I've tried reinstalling and logging in. Still happens) Looking forward to improvements! And maybe more English coverage within the app itself :]
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De Friesland
May 5, 2023
Hi Christina. That is indeed strange that you get this message every 3 minutes. If this happens again, would you please contact us via our chat. We would be happy to watch with you. If you open our website in chrome and then click on the 3 dots and then go to ( vertalen) translate. You can choose the language you want.
Emily de Hartog
August 22, 2021
Disappointing app. The shiny exterior hides the outdated process. There is no status shown for declarations. Instead of showing "being processed", the only thing you can see is the document you uploaded. Then, 2,5 weeks later, you get a physical letter stating why a declaration is denied. This sucks, since most bills need to be paid within 2 weeks. Also: the app shows "open bills" and asks you to pay with ideal, even if you have your costs set to automatic collection.
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De Friesland
August 25, 2021
Hi Emily. Thank you for your message. How strange that you have to wait a while. When declarations are made with the App, your money will be in your account within 3 working days. You can pay with Ideal if you do not want to wait for the direct debit. If you ask us for help, we are happy to do so.
Anna Who
November 12, 2020
Before the update it was very easy to upload declarations with the in-app camera. The new app however rejects my pictures AND the in-app camera tells me it doesn't see a document when I'm pointing the camera directly at the #@*% DOCUMENT. Wasted loads of time on calling helpdesk, reinstalling the darn app just for the same thing to happen again and eventually having to use the website. Stain on my day!
5 people found this review helpful
Did you find this helpful?
De Friesland
November 13, 2020
Hello Anna, how annoying that we have not been able to solve your problem. I'd like to help you. It is necessary in advance that the language of your telephone is set to Dutch. You can send us a private message, for example on Facebook or WhatsApp? Then I will contact you. ^ Tristan

What's new

We have fixed a number of bugs.

We update our app regularly. Turn on automatic app updates in your phone’s settings.

App support