
Evans Kaijage
When the app works it is usually giving important figures of my daily gas and electricity usage, which is good. However, I have noticed now for two days in a row it is showing me the same figure for gas and electricity which does seem to be correct. Also there are times when the app would not report anything for days, even weeks which ruins it for me when I want to track and compare my usage for longer peroids. ENGIE please improve on these points.
4 people found this review helpful
ENGIE Nederland Retail B.V.
September 28, 2021
Hello Evans, we are sorry to read that you are missing usage in the app. Sometimes a malfunction makes it impossible for us to read out your meter and calculate the usage. We would like to check for you if this is the case, or if we might be able to restore the usage you're missing. Could you e-mail us at feedback.nl@engie.com? Thanks in advance!

Stefan Scholten
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Great and easy to use app. Gives proper insights. Only missing Nest intergration, app had this before but seems to be removed :( Another thing, since last update a popup shows every time when opening the app. Regarding solar panels, kinda annoying... Besides that, highly recommend this app! Great job there, compliments to the developer! [Edit] Solarpanel pop up perfectly solved now. Thanks for the support!! [/Edit]
5 people found this review helpful
ENGIE Nederland Retail B.V.
July 17, 2020

A Google user
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Very poor. Does not refresh automatically. You must log out and log in again to refresh! Layout is poor and confusing. Other energy providers have much better apps, for example Greenchoice.
2 people found this review helpful
ENGIE Nederland Retail B.V.
December 12, 2018
Hallo Jean-Charles, bedankt voor je review. Vorige week is er een storing opgetreden waardoor het automatisch inladen van verbruiksgegevens uit slimme meters niet meer werkte. Deze storing is opgelost en de data wordt op dit moment met terugwerkende kracht in de app geladen. Dit zou a.s. vrijdag gereed moeten zijn. Onze excuses voor het ongemak.