Essent

Essent N.V.

About this app

You can arrange all your energy matters yourself in the Essent app. Check your usage and adjust your installment amount if necessary. This way you keep control of your costs. And do you have any questions? Ask them directly to our chatbot Robin.

A quick overview of the functionalities:

* Insight into your consumption

You can see your consumption per day, per month and per year at a glance. You also see the costs of your consumption per month and per year.

* Easy to arrange yourself

You can easily adjust your personal information, such as password, email address and telephone number. And you can view your monthly invoices and annual accounts in the app.

Ratings and reviews

App is good, but I hope there will be an option to change the language, at least to English. Currently, the app is entirely in Dutch, which makes it difficult to use for non-Dutch speakers.

Just to transfer to other company they block and hide my history and all bills I can't see how my i need money to return to me. Why? and because I am a client from 9 years they need to let me pay a Fine to adjust my contract to be aligned with the market price. and the lose 1 customer because of this matter. Why? losing 1 customer means losing long strategy. About to call the customer service its not professional reply Sir. You should raise a claim and investigate. Awaiting call from Yr CR.

The app is not working most of the time , it is so poor in total, compare to the apps of two other major companies, for me it doesn't show the daily usage price also, only monthly it keeps loging out by itself. The developers should try more on presentation, stability and etc. Uninstalled it, you easily can use website, because the app is absolute useless

What’s new

Er staat weer een nieuwe versie van de app voor je klaar, met deze verbeteringen:
• In de verbruiksgrafiek zien klanten nu gemakkelijk welk deel van hun totale kosten gas en stroom is.
• Algemene verbeteringen en diverse bugfixes.

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