HTM info & tickets

4.5
1.06K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Everything you need for public transportation in one app: travel information and e-tickets. It's that easy!

Why use the HTM app?
- Plan your public transport journey in just three clicks.
- Quickly and easily purchase of HTM tickets.
- Track real-time departure times of your favourite line(s) and stop(s).
- Receive push notifications for traffic diversions or disruptions.
- Find the nearest stops.
- Access up to date information on available shared mobility options.
- Easily connect with Customer Service.
- Check the current weather and weather forecast.

Plan your public transport journey in three clicks
Simply tap the route icon, enter your destination and we will find the best route for you. Plus, enable your location to get directions to the nearest stop – it's that easy!

Quickly and easily purchase HTM tickets
With the HTM app, you can easily purchase tickets for your next HTM journey. Please note that purchased tickets are only valid on the day of purchase. Don't forget to activate your ticket in the app before use.

Track realtime departure times
Add your favourite line and stop to see when the next bus or tram is departing. Pro tip: Stay informed on the current situation and enable push notifications for traffic diversions and disruptions.

Easily contact our Customer Service
Get in touch with our helpful Customer Service team in no time. Or browse our Frequently Asked Questions to answer your enquiry.
Updated on
Jan 20, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Committed to follow the Play Families Policy

Ratings and reviews

4.5
1.05K reviews
katty ailin
January 13, 2024
I think a very good addition for the app would be to see the zones separation when you click on a certain tram route (in Departures). People have subscriptions for certain zones but except for the maps in the tram stops, there is no good online map or list (at least, I could not find it). There is a map that I found on the website but you have to check yourself on google maps the name of the tram stop where the zone changes.
6 people found this review helpful
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HTM personenvervoer N.V.
January 15, 2024
Hey Katty, Dat is inderdaad een erg goed plan! Ik ga kijken hoe we dat mogelijk kunnen maken, want dit zou zeker een goede toevoeging zijn. Groet, Daan van HTM
Victor Marlu Cantal
December 1, 2025
i like the old version better because it was easier to use, and intuitive. while this new one is painfully confusing.
Did you find this helpful?
HTM personenvervoer N.V.
December 15, 2025
Beste Viktor, bedankt voor je reactie. Wat jammer dat u tegen dit probleem aanloopt. Mocht u specifieke elementen kunnen benoemen, dan horen we dat graag via www.htm.nl/klantenservice. Daarmee helpt u ons om gerichter te verbeteren. Met vriendelijke groet, Danjel van HTM
Nick Poel
January 13, 2024
The older version of checking departure is much easier it automatically gives, which tram or bus are available on your current area if your location is on, it was really convenient! I hope you can update it on the new version. That would be a 5 star!
4 people found this review helpful
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HTM personenvervoer N.V.
January 15, 2024
Hi Nick, dank voor de feedback. We ontwikkelen de app continue door dus deze punten nemen we zeker mee! Groet, Daan van HTM

What’s new

Redesign of 'personal' + several other improvements

App support

About the developer
HTM Personenvervoer N.V.
htmapp.developer@htm.nl
Maanweg 94 2516 AA 's-Gravenhage Netherlands
+31 6 29582739