Trevvel - klanten app

4.0
344 reviews
5K+
Downloads
Content rating
Everyone
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About this app

Trevvel makes it possible for people with an indication from the municipality of Rotterdam to plan transport independently. Trevvel's app is divided into two types of transport: Trevvel Together and Travel Routes. Both easy to use, friendly and very clear.

Trevvel Together
Anyone who travels with Trevvel Samen may choose travel companions who will accompany you. You will be taken from door to door and you will receive guidance when getting in and out. This user-friendly function of the app makes it possible to indicate what time and where you want to be picked up and taken to.

Trevvel Samen shows your expected departure and arrival time and you can see where the driver is driving on a small map in the app. That way you know exactly what to expect. You can also easily change or cancel rides up to 60 minutes before the start, giving you extra independence in planning. Do you want help from a loved one or help someone with booking travel? By registering several people at the same address, someone is watching with you from another device. Or you with someone else.

Benefits and properties of Trevvel Samen:
You plan your transport yourself to and from a location of your choice within the municipality of Rotterdam.
If you have Trevvel Samen, the driver will take you from door to door and guide you when getting in and out. You can bring companions with you at a different rate.
With Trevvel Route, you can plan route-related trips, for example to day care or sheltered workshops.
Do you need transport to a wedding or funeral? Then your ride will always be given priority.
The app shows you what time you will be picked up and where the driver is driving at that time, so that you can prepare well for the journey.
If you want the driver to call you when he is in the area, you can indicate this when booking a trip.
You can change or cancel a ride free of charge up to 60 minutes before the pick-up time.
Multiple registrations are possible at one address, so that you can watch with someone or someone with you.
You can check your balance and travel history whenever you want in Trevvel.

Trevvel Route
Trevvel Route is there for student transport, transport of young people with a disability and transport to day activities and work. This function of the app displays your expected departure and arrival time and shows on a small map where the driver is driving. That way you know exactly what to expect. It is also possible to report sick and better and to cancel routes of the next day. Do you want help from a loved one or help someone with booking travel? By registering several people at the same address, someone is watching with you from another device. Or you with someone else.

Advantages and features of Trevvel Route:
- You have an easy view of your planned rides for today, tomorrow and the coming weeks.
- You report yourself sick and better and simply cancel rides for the next day.
- The app shows what time you will be picked up and where the driver is at that time
drive so that you can properly prepare for the journey.
- Multiple registrations are possible at one address, so you can go with someone
watch if someone with you.
Updated on
Mar 20, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
344 reviews
Linar Murzagaliyev
September 7, 2022
I think it's handy to see location on a map where is auto with your child, gives you rest in a tensed time of traffics and delays, so thank you for it! Plus if you are happy with the driving service you can give your remarks positive or negative, but at any case a feedback that will matters.
Paxx B.V.
September 7, 2022
Thank you for your compliments! We are happy the app positively contributes to your experience with Trevvel.
Haaklong Nguyệt
August 22, 2022
Can't register, just keeps having the error message "something went wrong" after I fill in my zone improvement plan, house number, and date of birth.
Paxx B.V.
August 22, 2022
Good morning, that is very inconvenient. We have been dealing with some technical issues lately. Would you mind sending an email to klantenservice@trevvel.nl? Then we'll be happy to help you further.
Chelseaohemaa Rolland
September 19, 2023
very terrible company

What's new

We spannen ons continu in voor een zo goed mogelijke service voor de gebruikers van onze app. Daarom doen we geregeld updates aan de app. In de laatste update hebben we de app nog stabieler gemaakt waardoor altijd onbezorgd uw ritten kunt boeken en volgen.