123meekijken

WeSeeDo B.V.

About this app

123meekijken is a communication solution that allows you to watch along live via the customer's camera during a phone call. With a single click, you add video to the conversation, giving you immediate insight into the situation, whether you are on location, at home, or on the go.

With 123meekijken, you see immediately what is happening, ask targeted questions, and make the right decision faster. This prevents unnecessary service visits, allows you to solve problems faster and more effectively, and increases customer satisfaction through fast and clear communication.

How does it work?

During the phone call, you send a link. The customer opens it and simply switches on the camera. From that moment on, you watch along live during the phone call and manage the situation, without the customer having to install anything or restart anything.

For whom?

123meekijken is ideal for housing associations, installation companies, utility companies, and customer contact centers that want to work more efficiently, avoid unnecessary trips, and increase customer satisfaction. Additional functionalities to provide even better service:

• Flashlight.

• Rotate camera and zoom in and out.

This app is exclusively available to existing customers of 123meekijken.

Want to know more about how to use it? Contact us via [e-mail] or 085-773 3620.

What’s new

Multiple bugfixes