
jaseem rameesh
Worst app ever i have used. Always problems with login with PRAN and password. Even after we setting all things. Again it shows invalid password. Then we tries to setting a new password,, it shows that password shouldn't match with last 4 pin. After a lot of unsuccessful attempts,,, my NPS account became locked. Thank u NPS for your valuable service. If u couldn't able to do the service in a better way,,, don't try it again.
1 person found this review helpful
Protean eGov Technologies Ltd.
September 4, 2025
Hi jaseem, we're sorry for any inconvenience you've experienced. Please email us at mynpsassist@proteantech.in with your PRAN and contact details, or log a grievance here: https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.

Mukesh Arya
i wanted to give zero, but posting needs at least one star. what happened to the app. for the last an hour or so, I've been trying to make payment to my nps account. but either the app is not redirecting properly or the transaction is getting failed. it was far easier and better managed earlier. pls resolve asap.
1 person found this review helpful
Protean eGov Technologies Ltd.
September 8, 2025
Hello Mukesh, we sincerely apologize for the payment issues you're experiencing with the NPS app. We understand your frustration with the transaction failures and redirection problems. Please log your query at https://www.npscra.nsdl.co.in/Log-your-grievance.php along with PRAN and Contact details. Rest assured, our team will address your concern.

Kavindra Kumar Garcha
I view my funds in almost every 4-6 months but every time I have found password expire, why password expire after every 3-6 months,Also every password should be unique don't match with earlier, now in last 6 years I have change so many times that I don't have any new password idea, I know it for security purposes but now a days most of banking apps are not asking to change password so frequently
Protean eGov Technologies Ltd.
September 19, 2025
Hi Kavindra. The password expiry policy is implemented for security purposes to protect your NPS account. If you're experiencing login issues due to expired passwords, you can use the "Forgot Password" option to reset it. We recommend keeping a secure record of your passwords to help manage the unique password requirement.