
michelle cutter
I downloaded this app for parking while visiting Christchurch. The app was unable to locate my parking location. The spot where you put in the parking information was grayed out and I wasn't able to find it in the map either. I had added $10 to the funds part and could not find a way to return it to my bank account. I emailed them and was told there is a $5 administrative fee. I already paid a fee of 0.92 cents when I added the funds. Basically donated money for a service couldn't use
5 people found this review helpful

Bill Neal
This once-useful app has gone downhill. I couldn't pay for parking, which is kinda the point. The first problem was when the app invited me to type in the parking area. I tried typing "Vivian Street", but nothing appeared on the screen. Perhaps it expected me to type "W01", the code that appears on various parking signs. That's just poor design. I managed to find the place on the map, but then the app didn't respond when I tried to add time or pay. Maybe I wasn't logged in??
12 people found this review helpful
PayMyPark Ltd
March 27, 2025
Hi, we are sorry that you're having issues with the app. Can you write to us at info@paymypark.com. Kindly include a description of the issue you are facing, your Android version, and your app version. We will investigate immediately & solve the issue.

Marian Blagdon
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Cost to pay is exorbitant. I'm talking about the fees you charge to load money. $10 costs 77 cents and $20 costs $1.56. Loading from a bank account is slightly less, 62 cents for $10. I can't see the justification, surely you charge the council to utilise the app, that should be their overhead or yours to cover.
4 people found this review helpful
PayMyPark Ltd
February 2, 2026
Thanks for writing a review. The service provision fee reflects the costs of running our business & providing the service. These include app development, support, data centres/office space, etc.
We are independent of the councils in which we operate, and the cost of parking purchased through our system is paid to back to the respective councils.