Energy IQ

Genesis Energy

About this app

Made in collaboration with our customers, Energy IQ has powerful tools to forecast, compare and help you understand your energy use.

If you’re already a Genesis customer, download Energy IQ to:
- Predict how much power you’ll be using up to a week ahead
- Compare your power use to homes like yours
- View your energy usage and get an estimate of your bill
- Pay your bill*
- Place orders for bottled gas refills^

Terms and conditions of use apply. Please see https://www.genesisenergy.co.nz/terms

^ LPG 45kg bottled gas refills and standard delivery orders only
* 1% card processing fee applies to each credit or debit card transaction.

Ratings and reviews

Everything was working fine up until December last year, but since then the app has stopped showing any usage data. I logged a support ticket with Genesis and followed up, and was advised the issue had been escalated to their IT team with a promised response within 5 days — however, I haven’t received any updates since. Disappointing experience as the app is currently not usable for its main purpose.

Clunky....have to input correct payments. The amount shown on the bill isn't the default on the payment screen.

You can find out about how much you owe, order replacement bottles and keep up to date with your bill, thanks!