Energy IQ
4.6star
12.3K reviews
100K+
Downloads
Everyone
info
About this app
Made in collaboration with our customers, Energy IQ has powerful tools to forecast, compare and help you understand your energy use.
If you’re already a Genesis customer, download Energy IQ to:
- Predict how much power you’ll be using up to a week ahead
- Compare your power use to homes like yours
- View your energy usage and get an estimate of your bill
- Pay your bill*
- Place orders for bottled gas refills^
Terms and conditions of use apply. Please see https://www.genesisenergy.co.nz/terms
^ LPG 45kg bottled gas refills and standard delivery orders only
* 1% card processing fee applies to each credit or debit card transaction.
If you’re already a Genesis customer, download Energy IQ to:
- Predict how much power you’ll be using up to a week ahead
- Compare your power use to homes like yours
- View your energy usage and get an estimate of your bill
- Pay your bill*
- Place orders for bottled gas refills^
Terms and conditions of use apply. Please see https://www.genesisenergy.co.nz/terms
^ LPG 45kg bottled gas refills and standard delivery orders only
* 1% card processing fee applies to each credit or debit card transaction.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Financial info
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.6
11.9K reviews
cam macintyre
- Flag inappropriate
July 18, 2025
iq app does not work for our home address, issue has been raised with genesis multiple times with no fix. the only two things the app does is provide us with a cartoon picture of our house and the ability to order a gas bottle. of they can't get the app to work maybe they should stop teaching about it in their advertising.
Steve Krelle
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- Show review history
July 21, 2025
Useless since the latest update, won't even open, even after reinstall. And still by far the most glitchy, failing app I have on my phone. Still doesn't work. , and to be quote honest is the most consistently failing app on my phone. Hasn't actually worked properly since the day you introduced it.
Genesis Energy
January 23, 2023
Hi, just checking in whether you're still having any issues with Energy IQ (we're sorry for the big delay in getting back to you on this). We spent our summer break improving the whole app experience and have just released v8.11.0. Update to the latest version and let us know here (via updated review) if you're still having problems. Thanks!
Shonny King
- Flag inappropriate
June 8, 2025
will no longer load, starting to get ridiculous now, im struggling to order gas because the app wont load at all, when it finally does load when i open the app... nothing on the app will work🤦🏻♀️ i live pretty isolated and i really rely on deliveries which is only on one certain day a week and if i miss that day! we miss out on heating/water until the next delivery day! please sort this issue out, its winter! its snowing where i live! we need warmth
1 person found this review helpful
Genesis Energy
June 16, 2025
Kia ora Shonny, thank you for getting in touch. We're aware of intermittent issues occurring some evenings around 5pm. Our teams are working hard to resolve these issues and get the app back up and running smoothly. You're also able to order bottled gas through our automated phone system, please call 0800 300 400 and follow the prompts.
What’s new
Minor enhancements and bug fixes.
App support
About the developer
GENESIS ENERGY LIMITED
gemobileapp@genesisenergy.co.nz
155 Fanshawe St Auckland Central
Auckland 1010
New Zealand
+64 27 733 3148