NZ Post

New Zealand Post Limited

About this app

Our mobile app is now better than ever. Never miss a parcel again with better visibility, parcel management and easy access to all your favourite tools.

Easily access your favourite NZ Post tools
• Tracking
• Find a price
• Find an address or post code
• Find an NZ Post store or service

Never miss a parcel delivery again
• Quickly add delivery instructions with our improved form
• Add Leave my parcel instructions for your signature required parcel if you aren't home
• Pay for Saturday (and evening) delivery within the app
• Missed your delivery? Arrange redelivery within the app. There's no need to visit another tool.
• Redirect your parcel to a Collect my parcel location with user-friendly location selection, maps and opening hours

Improved login security & features
• Improved login experience – no need to keep signing in if you’re active within the app every 30 days (or more often)
• New to the app? No need to create an account – just log in using your NZ Post website login details.

Improved visibility and sharing
• Enhanced tracking list filtering and sorting options
• Swipe left to easily remove your old tracking cards
• Share your tracking info to another app or platform without leaving the app
• Opt-in (and out) of parcel notification emails to hear the latest updates

Never miss a parcel delivery again
• Quickly add delivery instructions with our improved form
• Add Leave my parcel instructions for your signature required parcel if you aren't home
• Pay for Saturday (and evening) delivery within the app
• Missed your delivery? Arrange redelivery within the app. There's no need to visit another tool.
• Redirect your parcel to a Collect my parcel location with user-friendly location selection, maps and opening hours •

Ratings and reviews

Pleasantly surprised by this app. A couple of years ago I couldn't even log in, but gave it another go recently and found it's a big improvement over the web site. You don't have to keep on logging in. You get configurable push notifications. If you verify your phone number packages from some senders get added to the list automatically. The tracking information is the same as the web site. You can still use the tracking web site if you browse directly to the URL - links open in the app.

Almost good. The only advantage over the website is that it doesn't force you to log in every five minutes and it has push notifications. The app inexplicably doesn't show the city that parcels are in and, once installed, prevents using the website parcel tracker. If you're building a tracking app, at least provide information parity with your website. Uninstalling as this is now the worst of both worlds. I don't have sufficient package details, and I now can't open the website version.

The app is absolutely unusable. It doesn't work without an account, the account login doesn't let you use auto-fill services (so no password manager for you). And to add insult to injury, it logs you out after some time (24h?) and forces you to go through the whole process again. All that to check the parcel tracking status.

What’s new

We’ve improved the redelivery experience for missed parcels.
This update also includes bug fixes and performance improvements to keep things running smoothly.