2.6
167 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Sky My Account allows you to stay in control of your Sky TV Box and Broadband services and its free to download for Sky customers.

Key Features:
- Check your account balance and pay your bills
- Set up your direct debit or credit card
- Review and edit your account details
- add more Packages, Channels, Sky Arena and Sky Box Office
- if you are a sky Broadband customer you can run a variety of network tests and diagnostics which allows you to share the results with our NZ-based Sky Crew for the team to help solve any network issues
- chat online with the NZ-based Sky Crew

You have to be a Sky customer to use the Sky My Account app and its Free to download.
Updated on
Mar 22, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

2.6
167 reviews
Rebecca Green
April 2, 2024
One day the app decided to log me out completely and I can no longer log in, even after resetting password, uninstall and reinstalling the app. Contacted their customer service team and after 3 emails and 3 weeks finally got a reply telling me to change my password. Emailed back to say I had already stated I had done that previously, did it again and still not working. Still waiting for a reply as to why it is not working - 2 weeks and counting...
1 person found this review helpful
Sky Network Television Limited
April 4, 2024
Hey, Rebecca, sorry to hear you are experiencing issues with My Account, sometimes clearing the data and cache for My Account can get you back up and working.
Heather Clarke
April 12, 2024
Trying to log in. Changed password successfully and when I enter my email address and password it sends me back to the Login screen over and over again. I can't get past it. Absolutely hopeless.
Sky Network Television Limited
April 14, 2024
Hi, Heather, oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at https://help.sky.co.nz/s/sky-go-contact-support. Thank you.
Bronek Szpetnar
April 22, 2024
No matter how hard I try, I can't get past the login screen I put my email address in, then my password, press enter and it takes me back to the login screen, I ring the support line and they are totally clueless, my advice don't use it, it don't work
Sky Network Television Limited
April 23, 2024
Hey, Bronek, we sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at https://help.sky.co.nz/s/sky-go-contact-support. Thank you.