Snapper Mobile

Snapper

About this app

NEW Snapper App, all instant, real time, redesigned interface and free!

Using your Android smartphone with near field communication (NFC), the Snapper Mobile app is the essential companion to your Snapper + card or Semble SIM.

Simply hold your Snapper card to the back of the phone and after a one time log in, instantly check your balance, recent transaction history, top up with no transaction fee, and buy a travel pass, anytime, anywhere.

Here are the new app feature highlights:

LOG IN - For a seamless and secure experience, you are now required to log in to your registered Snapper account when you first launch the app. Your Snapper account details are the same as for the snapper.co.nz website, or if you haven’t registered your card before, you can create an account and register it from within the app. Note, you won’t have to log in again unless you choose to log out from within the app.

CHECK YOUR BALANCE- See the real time balance of your card at a glance.

TOP UP- Instantly top up with no transaction fee. Use the dial to select a top up value, or tap to enter your desired amount. The app will remember your last top up amount to make the next time even faster.

BUY A TRAVEL PASS- Relative to your cards concession, travel passes will be available for purchase and instantly loaded to your Snapper.

TRANSACTION HISTORY- Instant, detailed, clear and displayed in real time, you can now view the latest 20 transactions on the card. Icons indicate transport transactions, retail purchases or top ups alongside a running balance and individual transaction values. Transport transactions can be tapped to display:

• The unique stop ID
• Separate Tag on and Tag off fares
• Date and times

SAVE PAYMENT DETAILS- Highly secure and accessed by a 4-digit PIN you can now save your payment details for the fastest Snapper top up experience yet!

REGISTER- Instantly secure and protect your Snapper card should it ever be lost or stolen from within the app

VIEW CARD INFORMATION- View all the detail on your Snapper card at a glance. Check your 16 digit unique Snapper card number, concession or if you have a pending IOU.

IN APP FEEDBACK AND SUPPORT- Did something go wrong? No need to find a phone number, help is now easily accessible from within the app. Select “Feedback” from the dropdown menu and for the first time enter your email address, then your message. Snapper support will respond directly.

PERMISSIONS required

*Read phone status and identity (READ_PHONE_STATE)*
Having permission to Read a phones status and identity allows the app to read a unique ID (IMEI) that’s associated with the user’s phone. This allows Snapper to block certain phones from using the Snapper App.

*Read the contents of your USB storage (READ_EXTERNAL_STORAGE)*
This one looks bad but we can assure you we are not downloading your content and private selfies! We are simply checking your external storage (memory), so that if required you and our in app feedback team can attach photos when using the Apptenitve in app feedback function.

*Full network access (ACCESS_NETWORK_STATE)*
The Snapper app communicates with Snapper servers through the internet and data from these servers are needed to read the Snapper card (and perform actions on the card).

*Org.simalliance.openmobileapi.SMARTCARD (SMARTCARD)*
Allows the Snapper app to communicate with secure elements, such as the Snapper SIM.

*View network connections (INTERNET)*
To connect to the Internet, a user will need to be able to view their network connections (then, they will be able to select a network that will allow them to connect to the internet).

For more information, please visit:
https://www.snapper.co.nz/topping-up-your-snapper/

Ratings and reviews

Average App experience. Not Turing the NFC chip on an off when using the app is a Major design flaw. Also there is way too little informant about your trips, vs the comprehensive information that is on the Apple version of the app. Why can't both apps be consistent and display all the same compressive information. A very half-hearted effort for the Android version.

I can't believe there's no option to turn off NFC in the app!! The app keeps opening as soon as my credit card comes close to the phone, which in my wallet-style case happens literally every time I use the phone. Telling people to turn NFC off on their phones is not a solution, I use it for other things too. My previous phone didn't have NFC and there is literally no way to top up a snapper card online without it. Worst designed public transport system that I've ever seen.

A really annoying app when you use an NFC Yubikey or your phone as a card holder. The app will open itself anytime it detects any sort of NFC device. Having an option to disable the autoopen would be great but this seems to have been an issue for a while now. Easier to just uninstall the app than to switch between NFC on/off or dealing with the app opening itself when trying to scan any device.

What's new

Improvements to purchasing a travel pass.
Added a reminder that travel passes cannot be purchased using Snapper credit.