Watercare

Watercare Services Ltd

About this app

Kia ora Auckland, It’s us, your water provider. It only took till 2023, but we’ve caved in, moved with the times and got an app. Why? To make life a tad easier for you and your whānau when it comes to viewing your water use and paying a bill.

If you’ve got a single use water meter at home - sorry, shared meter peeps, you don’t qualify this time around – you can tap into your water use without waiting for a bill. And no matter if your meter is a mechanical version or a new smarty-pants one, everyone can make one-off payments right here, right now!

If you’re lucky enough to have a smart meter, you’ll get the most out of this wee app. There’s basically more features than you can shake a stick at. Check it out:

- View your water use
- Compare your household’s use against our water efficiency targets
- Get notifications when we reckon there’s a leak at your property
- Add multiple properties to your account
- Make one-off payments
- View your bills and transactions
- Find out about water outages in your hood
- LiveChat with our team

So, don’t dilly-dally – tap into these features today.

As always, here’s the legal bit. By downloading and using this app you agree to our mobile app terms of use.

Ratings and reviews

Looks good at first glance. My meter is fenced off so I have to give my reading each month via the text service so it would be a cool feature if that was integrated into the app

App is very quick and reaponsive. The UI itself looks like it was made for a Tablet. Lots of unecessary gaps on an S10+. Have the info readily available without scrolling too much. Add half hour/daily monitoring.

My feedback is on the setup, get 4 stars because it was all quite straightforward. I had forgotten my password and received an immediate verification code. All my billing history and payments are showing. Will review again in a few months.

What's new

Fix for Samsung s22/s23 crash