
king car
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The scanning machine isn't always working. I have a membership for students i always have problem's with it when I scan to get out .Then if I want to enter the bus the scanner says that your ticket is expired. I tried to contact the help center and they fix my problem but after 1 month thesam problem they never replied to me about the situation. So I keep messaging them and sometimes they don't reply back. The membership is excellent and free but it needs to be upgraded to be flexible to use. 🤙
2 people found this review helpful

Sushmitha Moolya
I am writing to express my utmost dissatisfaction with the service provided by Mwasalat. Recently, I attempted to book a ticket through your platform, expecting a smooth and efficient process. However, the experience I encountered was far from satisfactory. Upon booking the ticket, I was astonished to find that despite there being purportedly 25 vacant seats available, I received a response indicating that no seats were available.
14 people found this review helpful

Insha Asma
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I used to love Mwasalath for travelling between cities but now I am completely dissatisfied with their services. They say that they have free wifi facilities inside the bus. But they don't. I travelled multiple times but they did not get their wifi fixed. Further, they unloaded my luggage to some other bus stop and made me travel back to that bus stop using taxi wasting my money and time. Also, ads on their website says offer of 13 rials roundtrip to salalah but when you try to book it is 16 RO.
1 person found this review helpful