TrustMe: Your Digital Identity

4.1
1.67K reviews
100K+
Downloads
Content rating
Teen
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About this app

TrustMe : your key to simplify your daily life

- TrustMe allows you to create - with your smartphone, your digital identity in less than 3 minutes, compliant to GDPR and soon to eIDAS
- TrustMe your identity proof combined with a strong authentication method to connect to many public or private services.
- TrustMe the best way to prove your identity and you are really the one you claim to be. Both remote and/or face-to-face. Without any identity fraud risk.

How to create your digital identity with TrustMe?
Easy. Fast. Secure.
1. You are over 18 years old and you own an identity document. Download the application and follow the instructions.
2. Validate the Terms Of Use.
3. Fulfill your your mobile phone number. Then enter the One Time Password (OTP) received by SMS.
4. Fulfill your your email address. Then enter the One Time Password (OTP) received by email.
5. Define your password.
6. Scan your identity document and take a selfie video to perform face matching combined with liveness detection with the objective to confirm your are the one behind the smartphone.
7. We check the information you have provided.
8. Your digital identity is ready in real time.
9. You can now complete your Identity Wallet at your own pace.

How to use your TrustMe digital identity ?
Trust, Scan & Go!
1. Whenever a website proposes to use your TrustMe digital identity to use their services.
2. Just click on the "Connect with TrustMe" button.
3. Authenticate yourself on the TrustMe App with your authentication method.
4. Scan the QR code from the Activities section
5. Give your consent, on your mobile phone, to share your credentials.
6. The transaction is validated and you can access the requested service.
7. You can visualize your transactions backlog.
8. In option, you can also confirm your identity to an another TrustMe user on-line and/or face-to-face.

TrustMe is easy
- No need for an appointment. You just need to download the App on your smartphone.
- Only 1 information to fulfill. : your mobile phone number.
- Create and validate your digital identity in real time from your smartphone.

TrustMe is fast
- Less than 3 minutes to create your digital identity.
- Only one identity card to scan and one video selfie to take.

TrustMe is secure
- Our application includes an identity card authenticity check. An automatic check combined with a human one. To prevent any identity theft. To prevent any fake identity document.
- Our application embeds secured authentication methods.
- Our application is compliant with GDPR. You are the only ownership of your data. We do not sell your data for commercial and/or advertising purposes.
- Our application includes data storage patents. In case of data breach your data are protected and cannot be used by a third party.
- Our application relies on a cloud data center hosted in France.
Updated on
Dec 17, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Photos and videos and 2 others
This app may collect these data types
Personal info, Photos and videos and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
1.66K reviews
Olga Mugard
July 25, 2025
DO NOT INSTALL IT IF YOU ARE A FOREIGNER! This app is useless if you are not a French citizen, and without the French ID you will not be able to do anything. It's super frustrating to use, and I regret ever giving my personal data to this company. Believe me, it's trully USELESS if you are not a French citizen!
1 person found this review helpful
Did you find this helpful?
A3BC GROUP
July 28, 2025
Thanks for your feedback. We understand your frustration. Our app is available for foreigners. However, features requiring FranceConnect do necessitate a French social security number, as stated on the FranceConnect FAQ (https://franceconnect.gouv.fr/faq). Our support team has already responded to your query. We apologize for any inconvenience.
Alain Sanchez
August 14, 2025
totally useless , in one month credentials are still pending, basically a waste of time
Did you find this helpful?
A3BC GROUP
August 14, 2025
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience. To resolve the issue with your documents, please contact our support team at support@trustmeid.io. Our teams will help you resolve the situation as quickly as possible.
Sophie Wallon
April 3, 2025
Tried to register with my ID. The app did not recognised it. Then, I deleted the process to identify with the ID to do it via passport. It didn't allow me to do it saying that I already initiate the process with an ID. Useless app.
Did you find this helpful?
A3BC GROUP
April 3, 2025
Dear Sophie, Could you please send us an email to this address: contact.trustme@a3bc.io with your TrustMe login (phone number) and we will be glad to resolve this issue. Sincerely, TrustMe Team

What’s new

Improved user experience
Minor corrections

App support

About the developer
A3BC GROUP
contact.trustme@a3bc.io
1 CONTOUR DE LA MOTTE 35000 RENNES France
+33 2 30 96 36 86