Wesal is a dedicated mobile application developed to support beneficiaries registered with the Family Care Authority by providing a simple and secure way to communicate their needs and concerns.
Through Wesal, users can submit service requests, raise complaints, and track the progress of their submissions directly from their mobile devices. The application is designed to improve accessibility, transparency, and response time, ensuring that every request is properly recorded and followed up.
Key Features:
Submit requests and complaints easily through the app
Track request and complaint status in real time
Secure and confidential communication channel
Simple and child-friendly interface
Notifications and updates on request progress
Wesal aims to strengthen communication between Beneficiaries and the Family Care Authority while ensuring their voices are heard and their needs are addressed efficiently.