731 reviews
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About this app

Introducing CDTA's Navigator: Your Passport to travel in New York’s Capital Region!

Customers will discover a world of convenience and efficiency with enhanced features in the upgraded Navigator app. You can unlock a seamless transit experience featuring real-time arrivals, precise location tracking, and seamless access to Flex on Demand service! If you are looking for a multimodal trip, users will have streamlined access to CDPHP Cycle! and DRIVE. It's time to embark on all new journeys with the CDTA Navigator app!

When you upgrade to the Navigator app, you’ll enjoy the following benefits:

Mobile Payments Made Easy: Load transit products directly onto your mobile phone for quick and contactless payments, anytime, anywhere! Simply scan and go!

Enhanced Security: When you register for a Navigator account, your balance is fully protected even if your card or mobile device gets misplaced or stolen. Travel with peace of mind, knowing that your funds are secure.

Daily Cap (Best Fare): Navigator's Pay As You Go feature automatically charges you the "best fare" ($1.30) for every trip, ensuring that you never pay more than the cost of a day pass ($3.90). Enjoy unlimited rides without breaking the bank.

Real-Time Arrivals and Location Services: Stay one step ahead with real-time arrival time updates. With Navigator, you'll know exactly when your bus will reach you and your destination. Additionally, our precise location tracking feature lets you navigate the Capital Region with ease.

Access to Flex Transit On Demand and CDPHP Cycle: You can now seamlessly connect with FLEX On Demand and CDPHP Cycle through the Navigator app. Enjoy the flexibility of on-demand transit and the convenience of bike-sharing, all within the same user-friendly interface.

Faster Boarding: Say hello to efficient boarding. Navigator's smart cards and contactless mobile tickets expedite the boarding process, making your trips faster and smoother. Get where you need to go in no time!

For more information and assistance, visit our Navigator App Questions page at https://www.cdta.org/navigator-app-questions. Our dedicated support team is ready to assist you every step of the way.

Please note that an internet connection is required to access all of Navigator’s features and benefits.
Updated on
May 14, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Financial info
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

722 reviews
Donald Wilhelm
April 12, 2024
This app is now basically useless. It was bad when they removed the arrivals at the nearest stop. Now they remove the ability to set your favorite stops. I can't believe they sought any input from riders. They have put back real time arrivals but for the last 4 days I can't get any arrival information. Too bad they don't have an IT department you could contact.
7 people found this review helpful
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Matthew Viglucci
December 19, 2023
It's an improvement over the last app for sure! I think it is still clunky and you still can't always trust the arrival times but they are reasonably accurate most of the time. I'm having trouble adding a new payment method, it will just show the processing screen for like 20 minutes straight and still nothing will happen. Need to fix it! Thanks.
2 people found this review helpful
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Chad Rubin
March 19, 2024
I would give it five stars as it is the best way to navigate around the capital region if you're using the bus, but it is plagued by bugs. Sometimes the app doesn't work. Sometimes your money won't load when you need it to so there is definitely some issues but when it is working fine it does work well.... And when it's glitching you can forget about it. That seems to be happening more often since I wrote the beginning of this a lot of times.
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