First Citizens’ FCU Mobile

First Citizens Federal Credit Union

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About this app

Mobile Banking from First Citizens’ Federal Credit Union makes managing your money on the go quick, easy, and secure. It gives you the control to access your accounts anytime from anywhere.


Mobile Banking allows you to:
•Check your current and available balances
•View your pending and posted transactions
•Pay people and bills
•Deposit checks
•Turn off your card
•Set account alerts
•Transfer money between accounts
•View your payment history
•Find your nearest ATM and branch locations


First Citizens’ FCU mobile banking is available to all First Citizens’ Federal Credit Union online banking members. If you are not a member, please contact us at [e-mail] or call us at 800-642-7515.


*First Citizens FCU Mobile Banking is available only with a First Citizens Federal Credit Union account. Mobile Banking is free, however, your mobile phone service provider may charge for text messages and/or web access. Please check your plan for details. Carrier plan may limit access outside the US. The Bank cannot be held responsible for the availability or speed of your mobile phone service provider’s network. Mobile network or WIFI connection required.

Ratings and reviews

1 star because I HAD to. Before the downgrade was recently done, this WAS a great app. Easy to navigate, no trouble telling if something had posted or not, I could filter by posted, pending, deposits, etc. Now I'm lucky if I can see what's in my account! Forget it if I want to know if something has cleared my account. And the biggest reason I use this bank- the pictures of checks I have written once they are cashed by the recipients- total garbage now! I think I'll be switching banks now.

New & Improved, a bad experience. It used to be that when I checked the web or the app, that I could easily see how much and when payments were going out. This is now a painful exercise. Nothing is clear anymore when it comes to payments/ transfers, etc. I have repeatedly tried to make sense of it and it is just awful. Either go back to how it was, or fix it! I'm at the point where I may need to change banks completely because of this. I need to know where my money is at all times.

If you have a loan here and use external banking to pay said loan good luck. Why? Because there is no confirmation number or even a pending post to let you know if the transfer happened. I found out the hard way. I did 3 transfers thinking I missed something. Days later they posted all 3 transactions. No question on why they were all the same amount and all around the same time frame. I only found out later because of a call from my main bank telling me about the 3 same transactions.

What’s new

This version includes fixes, performance improvements, and enhancements to security capabilities.