
Linda Xyz
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The online site and the physical site are user-friendly even for a 75 year old differently abled woman. Credit unions are not all the same; l took my two accounts out of NuVision because they couldn't manage to take my hacker off my accounts! 1st United cares about me and I urge you all to open accounts with them.
1st United Credit Union
July 16, 2025
Hi Linda, thank you for taking the time to share such kind words! we are happy to hear our app was easy to navigate. We appreciate your membership!

Freddy Gutierrez
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UPDATE: I already tried uninstalling and reinstalling the app and also emailed Member Services at the address below. So thanks for nothing. How hard is it to unlock someone who is locked out of your system?** Wish I could give this no or negative stars. It's my second day without access and cannot re-enroll because of "too many attempts." I am getting nowhere with Member Services, that's if they don't hang up on me. If their system and call center are overwhelmed, then this is an example of poor planning by the Project Management team. I have not been able to do online banking for 5 days now. Thanks for screwing your members.
1 person found this review helpful
1st United Credit Union
May 5, 2021
We apologize for the inconvenience and want to get you access as soon as possible. If you are still getting a "too many attempts" alert, please uninstall the app, then reinstall it and try to enroll again. If you are still having challenges, email us at email@1stunitedcu.org and we can assist you that way.

Pete Roberts
Four stars for now, maybe five when I use the app a little more. Easy to register and set up. The User Agreement is pretty long, then again, it's 2021. I understand someone's comment that it could be scam (it's not): the first thing it wants/needs is your social security number.
1 person found this review helpful
1st United Credit Union
May 7, 2021
We appreciate the review and the feedback. Circle back after you use it for a while and let us know how it goes.