317 reviews
Content rating
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About this app

METRO is the Metropolitan Transit Authority of Harris County, serving the Houston, Texas region with safe, clean, reliable, accessible and friendly public transportation services.

Using the RideMETRO app, you can learn how to ride bus and rail, with information about:

• Services we offer
• Fares
• Fare payment methods
• Where to buy fares
• How to pay when boarding

You can also:

• Plan a trip
• Track your bus
• View current alerts
• Connect with METRO Police
• Submit a comment

And with a prior download of our companion Q Ticketing app, you’re just one tap away from where you can purchase mobile tickets – a contactless fare payment option to ride METRO bus and rail services.

For assistance, please contact METRO Customer Service at 713-635-4000 or visit the website at RideMETRO.org.
Updated on
Jun 4, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
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No data collected
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Ratings and reviews

317 reviews
Eli Hunt
May 28, 2024
99% of the Houston buses are late. They make us late to our doctor appointments and to our job interviews. They are completely unreliable. Why is it that other states or countries have buses that are 99% on time, but we cannot achieve that?
2 people found this review helpful
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Houston METRO
June 3, 2024
Hi Eli, Thank you for your feedback. We understand the frustration caused by delays and the impacts on your daily life. While we strive for punctuality, various factors like traffic, weather and road conditions can affect our schedule. For specific service complaints, please contact customer service at 713-635-4000. Thanks for riding METRO.
Tara Purnell
July 2, 2021
I ride metro all the time. Its very cheap and convenient. Its a whole lot better than it used to be. Having a Q CARD is the only way to go...unless you want to pay for every bus or train transfer. YOU CAN GET THEM AT THE METRO STORE at the DownTownTransitCenter. Or at most convenient stores in the Houston/ Metro Area and Downtown. The busses a trains are nice and clean. The air conditioning is always cold. Its a Comfy Ride......"ALL ABOARD !!!!!!"
77 people found this review helpful
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Houston METRO
August 4, 2021
Thank you, Tara. We appreciate it. And thank you for riding METRO.
Leon Lamar
June 1, 2022
App completely stops working... freezes when putting in stops or addresses. Key word searches on street names or place names too limited. If you don't spell street or highway name exactly the way the app has it entered in their search criteria, you won't receive any results. Very poorly designed and executed app.
29 people found this review helpful
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What's new

Hello Houston METRO Riders! We've made some improvements to the app. Thank you for riding METRO!