DataCheck Care

Merezha

About this app

DC Care is a client-focused mobile application by ITC DataCheck Ukraine, designed to enhance communication and service management for end users. It offers an intuitive, feature-rich interface that gives clients direct and easy access to their services, appointments, and support specialists.

This is a dedicated communication channel built to provide real-time feedback, enabling users to create requests, rate received services, verify appointments, and access detailed information about available providers in their region. Clients can also complete surveys and self-assessments on suggested topics.

The app aims to strengthen client engagement, expand communication opportunities, increase trust in service quality, and improve verification rates through user participation.

DC Care helps clients to:
– Reliably register and verify accounts
– Manage their profiles and appointments
– Track services and provide quality feedback
– Submit requests or complaints and receive timely responses

What’s new

• Improved the process of entering an SMS code when resetting a password
• Improved the service map functionality
• Improved geolocation functionality
• Added changes to how survey results are saved after a client service is deactivated
• Changed the text of notifications; specifically, the word "appointment" was replaced with "service"
• Changed the client’s access to the delegated survey after canceling an appointment