MyNM by Northwestern Medicine

1.6K reviews
Content rating
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About this app

View your medical records, plan a visit, contact your care team, find a doctor, and more with the Northwestern Medicine app for Android. The free MyNM health app offers an array of tools and resources for both Northwestern Medicine patients and visitors.

Manage Your Health:
MyNM is the secure patient app for Northwestern Medicine featuring MyChart integration. With MyNM, you can:

Access your health information and lab results
Securely message your physician via MyChart
. Review your COVID-19 vaccination and test status
Schedule new appointments
Request prescription refills
View statements and pay your bill
Login using your existing Northwestern Medicine MyChart credentials
Track your health and fitness, include data from the Apple Health app when enrolled in self-tracking programs

Find Doctors and Locations:
We know how important it is to find the right healthcare provider. Whether you’re an existing Northwestern Medicine patient searching for a specialist or a prospective patient hoping to find a doctor in Chicago and throughout northern Illinois, we’re here to help.

Search doctors by specialty, insurance carrier, language preferences, and more.
View detailed profiles for over 4,000 Northwestern Medicine physicians: locations, practice focus area, availability, and ratings & reviews
Quickly and easily locate nearby Northwestern Medicine locations, including Emergency Care and Urgent Care facilities

The free MyNM app provides detailed information for hundreds of Northwestern Medicine Illinois locations, including hospitals, urgent care, cancer centers, and rehabilitation.
Updated on
Sep 25, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 7 others
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

1.52K reviews
September 5, 2023
Not getting any notifications from the app. So I'm missing messages, appt changes, test results. Cant telehealth because the text doesn't come through. I've called repeatedly to tech support at MyChart just to he told that they made changes and are working on it. Its been 6 months how long does it take to fix the app. And please do not tell me uninstall and reinstall clean my cache and cookies because I've done everything on my end. What's the point of having the app if it doesn't work.
6 people found this review helpful
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Gregory Bracey
September 28, 2023
This app is very frustrating. I want to make appointments with it and manage payments, but it is too difficult to use. I wish it was better because the only other option is calling and being stuck on hold. Often the app hangs when trying to launch it. I get email notifications about new test results or comments from my doctors, but then see nothing new in the app. Can't schedule appointment with a specific doctor.
4 people found this review helpful
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A Google user
May 10, 2019
Love the old My Chart App. This one has fewer capabilities and is awkward. What happened to the MY Team section. Only my primary is listed. It is very hard to find other doctors and make appointments. It was so easy before. The same is true on the website version. Also, The website has a link for "letters" which is a new feature. Rather then sending a letter in the mail, I noticed that they are now posted, but the app does not show this. Thank you.
79 people found this review helpful
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Northwestern Medicine
June 17, 2019
Thanks for the review! It sounds like the differences you're noticing could be caused by a system update that went live around the same time as our app. We're working on correcting usability issues, as well as including the new Letters section in the app. Would love to hear about any other feedback you have: if you'd like to share more.

What's new

We’re always working on improvements to MyNM. Version 1.26 contains:

Find a Doctor and Find a Location sort & filtering improvements
Minor bug fixes and updates