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The app for years has been fine. You just changed the whole thing. It's terrible, unusable. If it remains for longer than the weekend, I will cease even logging in. How on earth could you come up with such a poor layout. You had a program that worked. Maybe some youngster is starting out and wants to impress, but s/he wrecked it. Now maybe the program as I've known it for years is hiding, but if it doesn't show up I'm going to have to call for test results , having the same sent to me etc
56 people found this review helpful
Super convenient way to keep up on all of your appointments, test results and billing. They also allow you to connect this account with your Northwestern Medicine account. Have never had any technical issues. Thanks!
1 person found this review helpful
This app is EXTREMELY slow in unlocking/entering one's account. The numerical (PIN) method is not reliable and often fails. Navigation is difficult and definitely not intuitive. It's clearly deficient when compared to the PC-based website (which is also slow to enter).
2 people found this review helpful