4.5
2.42K reviews
Content rating
Everyone
100K+
Downloads
Content rating
Everyone
Learn more
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About this app

With Mass General Brigham Patient Gateway, you can
- Review test results
- Manage your appointments
- Message your doctor
- Renew your prescriptions
- Pay your bill
Updated on
Nov 4, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
2.32K reviews
Daniel Clark
February 22, 2026
Can't really think of any ways it could be improved. Update: Minus one star. Recently I've frequently been unable to send messages I've composed. It seems to be random. Have to copy paste into the Web app, which seems to always work. To be fair this may be less of an app issue than an issue with my specific hospital's servers or something. But I think the app should be able to fail over to at least save drafts locally if it loses server comms, or queue locally and try resending in background.
2 people found this review helpful
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Donna Mailloux
April 2, 2026
I find this app to be very convenient and user friendly. All your health info, test results reports from your health team, billing, etc are all located and easily found on this app in your account section. Also, so easy to communicate with all my Doctors whether it's a medical question, request an appointment or refill a script. Also lots of useful info on joining trials, etc Highly recommend.
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James Gouveia
April 10, 2026
This is great tool to stay in touch with my care team. Also to access medical records. Definitely easier and faster to text up my concerns then to call them in. Also if something comes to mind instead of forgetting what I want to talk about I can send messages 24/7. Dr's. send me messages 24/7 also. I highly recommend this app if your dr. is through this app. Only thing that needs work is being able to use my chart through this app.
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What’s new

Miscellaneous bug fixes and improvements