I wish I could could see the sent folder in the app and tell if it had been read.

Very close to the desktop version. Didn't require a lot of relearning.

Could not login after few days. Was able to login from laptop, so it wasn't me typing wrong password. Tried reinstalling App twice. It worked, but only for some time. Customer service kept saying "Update the App". Not helpful

works I don't see why the reviews are low, likely unrelated technical issues irrelevant to app functionality and quality

This app for this tablet and cell phone doesn't work

Way too many updates lately

I HOPE we HOPEFUL

When the app works it is good. Logged in, had it save the username, log out, try to go back in, receive error messages about wrong password or "please enter password" even though a password is entered. Can't use it if I can't log in. Website is the way to go.

Don't waste your time it doesn't work. Logging thru the internet is a little bit better than the app. But you can't see the reports and some tests or doctors notes. I used to see all that on the old version not anymore.

Since I tried to "update" the app I can't sign in to check in with my Dr. I've tried several times to Uninstall and reinstall but it's worse than before. I wish they had left the original app alone it was fine the way it was.

Worked the first time I used it, and now it completely freezes my phone, the second I try to open it. Sensitive information should not be this wonky.

App is great. I can see my lab results, appointments, invoices paid and waiting to be paid by insurance

Design is a mix of Material Design (that's good) and some 10-year-old-looking elements. And also some reliance on web interface. App user interface is very important and when it sucks, so does the experience

Very difficult to navigate, clunky and you cannot make payments. Why have an app?

Freezes my Samsung, uninstalling and using direct web login.

The app is great when it actually lets you sign in

Freezes my phone, but great concept. I shouldn't have to restart my phone tho to use it. And more importantly since this is sensitive information there really should be a logout option. I can't find it OK update here. I had to uninstall the app because when opening up links from email my phone went blank as it couldn't connect to either app or website to open up messages

Won't authenticate user id and password after signing in from the app the first time. Only work around is to reinstall every time you want to use it. I'll keep using the website until the kinks are worked out. MyChart works much better.

*EDIT* From 5 stars to 1 star. I tried to work around the problem I referred to below by using the website on my phone's browser to see the history of specific tests. But now that I have the app I can't use the website. Signing in on the browser always opens the app, even though I don't have that set as a default. Also, I hate that I am not allowed to take screenshots. That eliminates the other workaround I tried for comparing current results to previous ones. I'm really sad to uninstall this app but I have to have easy access to my historical results. 🙁 *********** This app is wonderful! I use Patient Gateway frequently and almost exclusively on mobile. The app is beautifully simple and easy to navigate. It's a big improvement over trying to use the website on mobile. THANK YOU, PARTNERS, for making this app! Makes my life much easier! My only request is that you give us a way to see a current lab result on the same screen as the previous ones. It's not easy to see how a specific test result has changed over time. If I want to see how my current renal panel compares to last month's I need to scroll down through the more recent results to find the previous renal panel. And if I want to go back a year? That's a lot of scrolling. On the whole though, this app is fast and easy to use.

Just when I needed my tests results... I could not get signed in...again.

It doesn't even load on my phone. Locks up the phone when I try to use it.

I love this app! It helps me manage my health. I can check appointments, see test results, and write to my doctors.

Was nice when it worked. Now it just freezes.

Don't USE APP! Unless you want to keep resetting your F'g Password EVERYTIME you log in! It NEVER lets you log in without Changing your password!! Sucks!

Very good app and well worth the wait to get it right.

Great idea but the app isn't working. Keeps being frozen..

Why doesn't the app come up.

Love it!

Wait to install until they fix the bugs. Froze my phone and it looks like it did the same for a lot of other people. Will be very useful eventually. Just not yet.

Badly behaved. I frequently had to reboot my phone when trying to log in from an email, as the app failed to load and the screen froze. Also requires formal sign-out in order to return to phone.

If you're gonna have an app update it from time to time, it keeps freezing up and won't let me log in. Uninstalling

zero stars doesn't even recognize my login

Need a lot of work for android and iOS

Useless.