Patient Gateway

Mass General Brigham, Inc

About this app

With Mass General Brigham Patient Gateway, you can
- Review test results
- Manage your appointments
- Message your doctor
- Renew your prescriptions
- Pay your bill

Ratings and reviews

All our care providers are not listed so you cannot send them a letter or email. There's no mechanism available to add or delete your caregivers. Unless a box appears when you log on for technical assistance, there's no other way to contact technical assistance. Sometimes you cannot log on even when you have the correct password, etc This is extremely frustrating!

Love this app. It makes looking up all your information very simple and keeping track of your results at your fingertips. The only things that are annoying is they won't let you screenshot anything. That's crazy. If you have access to the information, you should be able to take a screenshot. Also, when you first sign on you shouldn't have to say biometrics once you've already clicked on it. Just a couple unnecessary steps.

Bring back the old one! When I hit the 'click here to upgrade' button on my android device, I landed on a page that said I'm not a test user for this app. I went to the play store and was able to download it. When I finally got in, the contrast on the screen was bad - hard to read. The list of doctors shows names I dont recognize. Good luck if anyone contacts them - I never saw that person directly. What was wrong with the last app? It was so much more intuitive & clearly laid out.

What’s new

Miscellaneous bug fixes and improvements