
Aiden
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The app worked for about a month, however, it no longer loads any of the videos. Even when the app did work, there were a few things that were agitating. It doesn't keep track of video completion very well. Unless you are studying every day, it's easy to lose where you were in the course. Additionally, it takes an unreasonable amount of dexterity to select a specific time in videos. I.e., rewinding a few seconds is unreasonably difficult.
5 people found this review helpful

A R
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Edit: the app seems to have been updated after my bad experience (below). Downloads work now! I do still get kicked back to the login screen when I start the app. I agree that this app is not a good reflection on the otherwise superb SANS Institute. Awful streaming speeds with buffering every couple of seconds, and download option never runs to completion (never really gets started, as far as I can tell). Too bad, would be great to have my videos on the go for flights and things.
4 people found this review helpful
SANS Institute
May 3, 2022
Hi, we would like to help troubleshoot this to see if we can resolve this issue. Can you please write to us at ondemand@sans.org so that we can gather some info to help improve your experience? We look forward to your email.

John L
No option to lock the screen in full screen on mobile. The screen will spin wildly off the smallest amount of movement from your phone. The only way to watch videos on your phone in full screen is to prop it up and have it completely still. Even then sometimes it flips out of full-screen. Solution: implement a lock in full screen feature. This is such an easy solution for such a bad user experience.
6 people found this review helpful