Sutter Health My Health Online

Sutter Health

About this app

Note: This app replaces the existing MyChart app for Sutter patients. If you previously accessed My Health Online via the MyChart app, please discontinue use of the MyChart app and download this new, Sutter-specific app.

Use your My Health Online account at Sutter Health to manage your health information and send messages to your doctor and care team from your mobile device.

With Sutter Health’s My Health Online mobile app, you can:

- Message your doctor and care team
- Review test results
- Request prescription refills
- Schedule and manage your appointments
- Book same-day video visits
- View and pay your bill
- View your immunization history, medications and health reminders
- Access your family’s health information through proxy access

You will need to have an active My Health Online account before you can start using the mobile app. If you do not yet have a My Health Online account, you can find out how to register on our website: https://mho.sutterhealth.org

To learn more about My Health Online, visit our FAQs: https://mho.sutterhealth.org/myhealthonline/frequently-asked-questions.html

Have feedback or need help? Select Contact Support within the app.

Ratings and reviews

It's alright, but when it has a problem, there's nowhere but here to leave feedback about the app. It's constantly raising notifications for test results, messages and appointments that don't exist or have already been seen and dealt with. I'm afraid I'm going to have to block notifications from it, which a shame for a health app.

We used this for interacting with our provider organization(s), medical info, billing, proxy access and so forth for over a decade. It is full featured and has everything needed. The UI can be clunky and things were hard to find at first, given its older user interface design and implementation approach, thus with more sluggishness and more traffic to/from servers, rather than global search, on-device encrypted data and natural language agents. But the functionality is all there and it works.

Despite granting camera and microphone permissions, telehealth calls almost never work. Also, it constantly freezes up when logging into the app, and sends multiple upcoming appointment reminders daily starting about a week out from an appointment. The only good is the ability to access written records easily.

What’s new

Miscellaneous fixes and improvements.