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I have had problems with logging in from the start. The C- code does not get sent. Had to chat with support to log in. They sent me the code in the chat, so I was able to log in, the ticket is inside. Now, hours before the concert, I was unable to receive the code again. A bit frustrating. But the support has replied in a couple of hours, so I have access again... Not too reliable if you prepare for 6 months...
6 people found this review helpful
ticketscloud
February 11, 2020
Добрый день! Сожалеем, что пришлось столкнуться с трудностями. Мы работаем над исправлением всех багов, чтобы каждому человеку было удобно и безопасно пользоваться нашим приложением.

Андрей Чернышев
One of the worsted products I've ever seen. All scenarios are completely non-obvious. I want just to get my _ken ticket, I don't want to download your _ken app, register, spend a huge time just for one event. Also I just want to send a _jen ticket to my friend as a picture or file why does it show me strange qr-pics that randomly change every 3 seconds. Real qr unreadable in dark mode. This service bring only additional steps, restrictions, and problems, I extremely dislike it.
21 people found this review helpful

Baloo The bear
Aggressively forcing an app where regular email or message is all that's needed deserves 1 star indeed. Not to mention that app kept crashing on launch until reboot fixed it somehow.
13 people found this review helpful
ticketscloud
August 18, 2021
Hello, we are sorry that you had to face this problem, we are already working on fixing it.