TruStone Mobile

1.19K reviews
Content rating
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About this app

The TruStone Mobile App allows TruStone Financial members to manage their finances on the go.

You can use the app to:
- Deposit checks
- Make payments
- View your transactions
- Contact TruStone staff
- Find branch locations
- Transfer money between accounts and banks
- Set up alerts for low balances, transactions and upcoming bills
- Track progress toward financial goals
- And more

Use your Member ID to enroll in mobile banking, or log in with your Online Banking credentials.

The app utilizes the same bank-level security that protects you when you’re in Online Banking. The app also features a unique 4-digit passcode setting that prevents unauthorized access.

Federally insured by NCUA. Equal housing opportunity.
Updated on
May 3, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Contacts, and App activity
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
Data can’t be deleted
1.19K reviews
March 30, 2022
An ongoing issue for years which seems to have gotten better is failure to update balances and transactions. Good is you can deposit mobile checks. App works about 9/10 times. You can message support Have to be careful when paying CC. I accidentally took cash withdraw then immediate moved it back. Was charged a cash withdraw fee and doesn't look like they'll credit this mistake. Tried to delete a transfer scheduled in 3 months but fails with error saying it's in progress and can't delete.
1 person found this review helpful
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TruStone Financial
April 1, 2022
We are very sorry that you have been disappointed with your experience. We're always looking to improve and we'd like to follow up with you and learn more about your experience. Can you please email us your contact information to, so we can follow up? Thank you.
Jacob Lindeen
January 19, 2022
Normally works as expected, but today I'm getting errors when updating the balance. It just states error. The issue occurs with online (website) banking as well. I tried to report it to the bank, but that was a less than impressive experience. Maybe, you could have a bug report option in app so everyone didn't have to post a negative app review to get a response?
3 people found this review helpful
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TruStone Financial
January 20, 2022
Hello Jacob. Yesterday we experienced updating issues briefly. All systems should be functioning now. If you are still running into issues, please call us at (800) 862-1998. We apologize for any inconvenience. We will be sure to share this with our digital banking team. Thank you.
J Tanning
January 7, 2020
It's mostly good. Not thrilled with the layout on iPad. Also, bill pay should have a confirmation step to allow you to review details before final submission. It doesn't, and if you are too close to the payment date, or leave the default date, there is no chance to edit or cancel the transaction once you submit it. That's frustrating.
1 person found this review helpful
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What's new

Version 2.41.442• Bug fixes and performance improvements