TruStone Mobile

4.5
1.72K reviews
50K+
Downloads
Content rating
Everyone
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About this app

The TruStone Mobile App allows TruStone Financial members to manage their finances on the go.

You can use the app to:
- Deposit checks
- Make payments
- View your transactions
- Contact TruStone staff
- Find branch locations
- Transfer money between accounts and banks
- Set up alerts for low balances, transactions and upcoming bills
- Track progress toward financial goals
- And more

GETTING STARTED
Use your Member ID to enroll in mobile banking, or log in with your Online Banking credentials.

SECURITY
The app utilizes the same bank-level security that protects you when you’re in Online Banking. The app also features a unique 4-digit passcode setting that prevents unauthorized access.

Federally insured by NCUA. Equal housing opportunity.
Updated on
May 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Contacts, and App activity
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.5
1.66K reviews
A Google user
January 7, 2020
It's mostly good. Not thrilled with the layout on iPad. Also, bill pay should have a confirmation step to allow you to review details before final submission. It doesn't, and if you are too close to the payment date, or leave the default date, there is no chance to edit or cancel the transaction once you submit it. That's frustrating.
14 people found this review helpful
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TwinCities4Life
March 30, 2022
An ongoing issue for years which seems to have gotten better is failure to update balances and transactions. Good is you can deposit mobile checks. App works about 9/10 times. You can message support Have to be careful when paying CC. I accidentally took cash withdraw then immediate moved it back. Was charged a cash withdraw fee and doesn't look like they'll credit this mistake. Tried to delete a transfer scheduled in 3 months but fails with error saying it's in progress and can't delete.
2 people found this review helpful
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TruStone Financial
April 1, 2022
We are very sorry that you have been disappointed with your experience. We're always looking to improve and we'd like to follow up with you and learn more about your experience. Can you please email us your contact information to socialmedia@trustone.org, so we can follow up? Thank you.
A Google user
October 10, 2018
Unable to enter new password into app. Trustone forces a password change, then the app locks out my account. Have to uninstall the app to be given the opportunity to enter new password. Not the best way to handle an app. I do like the app better than the website. It just isn't great to have my account locked out on a weekend when no one is around to unlock the account.
5 people found this review helpful
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What's new

Version 3.12.0
• Bug fixes and performance improvements