TruStone Mobile

Name: TruStone Mobile
Availability: InStock
Rating: 4.554621696472168 (1186 reviews)
Author: TruStone Financial

TruStone Financial

4.6

1.19K reviews

10K+

Downloads

Everyone

About this app

The TruStone Mobile App allows TruStone Financial members to manage their finances on the go.

You can use the app to:
- Deposit checks
- Make payments
- View your transactions
- Contact TruStone staff
- Find branch locations
- Transfer money between accounts and banks
- Set up alerts for low balances, transactions and upcoming bills
- Track progress toward financial goals
- And more

GETTING STARTED
Use your Member ID to enroll in mobile banking, or log in with your Online Banking credentials.

SECURITY
The app utilizes the same bank-level security that protects you when you’re in Online Banking. The app also features a unique 4-digit passcode setting that prevents unauthorized access.

Federally insured by NCUA. Equal housing opportunity.

Updated on

May 3, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info, Contacts, and App activity

This app may collect these data types

Personal info, Financial info and 5 others

Data is encrypted in transit

Data can’t be deleted

Ratings and reviews

Ratings and reviews are verified

4.6

1.19K reviews

TwinCities4Life

March 30, 2022

An ongoing issue for years which seems to have gotten better is failure to update balances and transactions. Good is you can deposit mobile checks. App works about 9/10 times. You can message support Have to be careful when paying CC. I accidentally took cash withdraw then immediate moved it back. Was charged a cash withdraw fee and doesn't look like they'll credit this mistake. Tried to delete a transfer scheduled in 3 months but fails with error saying it's in progress and can't delete.

1 person found this review helpful

TruStone Financial

April 1, 2022

We are very sorry that you have been disappointed with your experience. We're always looking to improve and we'd like to follow up with you and learn more about your experience. Can you please email us your contact information to socialmedia@trustone.org, so we can follow up? Thank you.

Jacob Lindeen

January 19, 2022

Normally works as expected, but today I'm getting errors when updating the balance. It just states error. The issue occurs with online (website) banking as well. I tried to report it to the bank, but that was a less than impressive experience. Maybe, you could have a bug report option in app so everyone didn't have to post a negative app review to get a response?

3 people found this review helpful

TruStone Financial

January 20, 2022

Hello Jacob. Yesterday we experienced updating issues briefly. All systems should be functioning now. If you are still running into issues, please call us at (800) 862-1998. We apologize for any inconvenience. We will be sure to share this with our digital banking team. Thank you.

J Tanning

January 7, 2020

It's mostly good. Not thrilled with the layout on iPad. Also, bill pay should have a confirmation step to allow you to review details before final submission. It doesn't, and if you are too close to the payment date, or leave the default date, there is no chance to edit or cancel the transaction once you submit it. That's frustrating.

1 person found this review helpful