UTSWMyCare

4.8
1.02K reviews
10K+
Downloads
Content rating
Everyone
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About this app

UTSWMyCare

UTSWMyCare, our new streamlined, one-app solution delivers an exceptional experience that UT Southwestern is known for. UTSWMyCare helps patients easily manage their health and stay connected with their provider all with a sense of security throughout their health care journey. The UTSWMyCare app provides access to medical records, lab results, messaging, prescription refills, scheduling, video visits, and wayfinding. A few features are true differentiators from other health system apps. When completing a video visit, just log into the UTSWMyCare app and have everything from the check-in, visit with your provider, and follow-up scheduling all in one place. When a visit to our main campus is essential, UTSWMyCare has a navigation feature that will give turn by turn visual and audio directions from the parking garage to the front desk at your doctor’s office. For those who prefer a ride sharing service, our patients can access Uber and Lyft from within UTSWMyCare and request a ride to any of our locations. In short, UTSWMyCare will offer a simple and convenient digital experience for our patients.
Updated on
Jun 11, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Messages and Device or other IDs
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
989 reviews
Nick
December 21, 2022
I was very excited about this app after finding and reading about it! However, the primary feature I was interested in was the wayfinding, and it doesn't work and is unclear. My goal was to locate the building and parking options, I found neither. It's unclear because one I can't waypoint to the building I want to, and also because there's no street names or other standard landmarks on a standard map when in the indoor view. Lot's of potential, but I will soley be sticking with the myChart app.
35 people found this review helpful
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Andy Gizbert
November 5, 2024
the app is great but doesn't work outside of the US borders, so when you're out of the country on vacation it is inaccessible. this is unacceptable from a customer service perspective. I understand insurance risk etc but being unable to even manage appointments when you're not in country is simply very poor design.
1 person found this review helpful
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David Gonzales
March 12, 2025
no more stress awaiting test results. results are done in a few hours. also no need to run back to the doctor's office. treatments are texted with instructions. awesome 👌
6 people found this review helpful
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