UTSWMyCare

UT Southwestern

About this app

UTSWMyCare

UTSWMyCare, our new streamlined, one-app solution delivers an exceptional experience that UT Southwestern is known for. UTSWMyCare helps patients easily manage their health and stay connected with their provider all with a sense of security throughout their health care journey. The UTSWMyCare app provides access to medical records, lab results, messaging, prescription refills, scheduling, video visits, and wayfinding. A few features are true differentiators from other health system apps. When completing a video visit, just log into the UTSWMyCare app and have everything from the check-in, visit with your provider, and follow-up scheduling all in one place. When a visit to our main campus is essential, UTSWMyCare has a navigation feature that will give turn by turn visual and audio directions from the parking garage to the front desk at your doctor’s office. For those who prefer a ride sharing service, our patients can access Uber and Lyft from within UTSWMyCare and request a ride to any of our locations. In short, UTSWMyCare will offer a simple and convenient digital experience for our patients.

Ratings and reviews

I was very excited about this app after finding and reading about it! However, the primary feature I was interested in was the wayfinding, and it doesn't work and is unclear. My goal was to locate the building and parking options, I found neither. It's unclear because one I can't waypoint to the building I want to, and also because there's no street names or other standard landmarks on a standard map when in the indoor view. Lot's of potential, but I will soley be sticking with the myChart app.

The "wayfind" on this app NEVER works. It freezes the app then closes it. Junk. Everything else I use in it is actually through mychart. I will stock with the mychart app.

Where has this been, all my life? It's great. It allows real-time communication with your physician. Now I can get answers to questions without the inconvenience of traveling to and waiting for appointments.

What's new

MyChart Libraries updated to version 10.3