Like others said, the train information and other tools are now gone. Also this has placed two VRE titles on my phone, one of which doesn't work but when you go to remove it it deletes both titles. Also I can not remeber before but this now asks for permission to use my phone location and if I do not want to give it access to that, then I can not use the app at all, even to pull up my already purchased ticket.
Where did the trip tools go? Now all I see is my list of available tickets and it now takes over a minute to load a validated ticket when selected, if they will load at all. Not sure what was fixed or accomplished with this latest update other than to remove trip tools from the app and break the ticket feature. The trip tools was a necessary part of the app given the trains are rarely on time and the VRE is frequently delayed. Now the app is just as undependable as the service.
The app is suddenly not working correctly - two icons show up even when re-installing. Fortunately they didn't mess up the ticket part (yet!) But the schedules and train status menu has disappeared and you have to 'hard' shut it down. Someone pushed a bad upgrade on February 1. I see lots of other folks posting the same problem. I filled out a form online and sent several messages from my phone. I am hitting social media next.
Horrible app. It takes 30 to 90 seconds just to open a validated ticket. Quite frustrating for myself and the conductors who have to stand there waiting for the app to work before they can check other tickets.
Crashes, unresponsive, must force close several times before it works correctly, removed useful features. Don't know what VRE is doing, but making something that's helpful for riders doesn't seem high on their priory list. Thank you for leaving me disappointed each time I have to use this buggy app.
Where did the trip tools go? That was the selling point I used to tell another friend about what was once a useful tool. Now all the trip tools - train schedules, train status - are gone. And the app won't close out. I started using VRE this past summer when Metro "safe tracking" made VRE seem more convenient. After the latest safe tracking episode, I'm ready to go to VRE full time. I'm just disappointed this app has been stripped of its usefulness.
Bug fixes and performance improvements.