Like others said, the train information and other tools are now gone. Also this has placed two VRE titles on my phone, one of which doesn't work but when you go to remove it it deletes both titles. Also I can not remeber before but this now asks for permission to use my phone location and if I do not want to give it access to that, then I can not use the app at all, even to pull up my already purchased ticket.
At first I really liked this app. For purchasing tickets it is great and does allow for split purchases. For some reason now that is all i can do with it. All other features have disappeared. Now i have to go go the website to get statutes. Frankly I'd like it to alert me when my train is delayed. At a minimum though you need to get the train statues working again on the app.
Where did the trip tools go? That was the selling point I used to tell another friend about what was once a useful tool. Now all the trip tools - train schedules, train status - are gone. And the app won't close out. I started using VRE this past summer when Metro "safe tracking" made VRE seem more convenient. After the latest safe tracking episode, I'm ready to go to VRE full time. I'm just disappointed this app has been stripped of its usefulness.
The app is suddenly not working correctly - two icons show up even when re-installing. Fortunately they didn't mess up the ticket part (yet!) But the schedules and train status menu has disappeared and you have to 'hard' shut it down. Someone pushed a bad upgrade on February 1. I see lots of other folks posting the same problem. I filled out a form online and sent several messages from my phone. I am hitting social media next.
Still broken! Crashes at initial launch almost everyday during ticket check. Also, Where did the trip tools go? Now all I see is my list of available tickets and it now takes over a minute to load a validated ticket when selected, if they will load at all. Not sure what was fixed or accomplished with this latest update other than to remove trip tools from the app and break the ticket feature. The trip tools was a necessary part of the app given the trains are rarely on time and the VRE is frequently delayed. Now the app is just as undependable as the service... AND why are there two VRE app icons now appearing on my phone??? One of the app intances crashes everytime it is selected.
Horrible app. It takes 30 to 90 seconds just to open a validated ticket. Quite frustrating for myself and the conductors who have to stand there waiting for the app to work before they can check other tickets.
Bug fixes and performance improvements.