Well I can finally purchase tickets again for now. Only giving this a three star due to the fact that it shouldn't have been inoperable for so long in the first place. If we lose the ability to purchase tickets are if we keep the ability to buy tickets for a while the rating with change accordingly.
Still broken! Ticket purchase option does not work. The app does not allow for the purchase of a monthly ticket and splitting the payment anymore. Only payment option shown is SmartBenefits option. App also crashes at initial launch most days when opening app.
App works well enough to use daily. Docked a star because it will sometimes crash upon opening making me reopen it to use it. (Always works the second time) The most recent update made it hard to find the payment options, I have to scroll a 1 line item list to find it. Very annoying until I figured that out.
7/4/17 Finally able to purchase via credit card again! The fix for me was to go back into the "My Account" section of the app, and add a "postal code" for each credit card. After this, they now show up in the payment screen. However, please note that the payment screen has a small window at the top, that you will have to scroll down, in order to see your cards, and the split payment / submit button. (the window border is invisible) I hope this helps anyone else who's been stuck for a while.
***6/13/17 UPDATE: Still no fix to the problems previously stated. VRE Mobile is now a definite FAIL. Do not download!!*** ****6/3/17 UPDATE: I changed the rating from 3 stars to 1; wishing -1 was an option. This app seems to lose more functionality with each update. as others have noted, the app has deleted previously saved credit card information and doesn't provide a way to reenter it. The only option it shows for purchasing a ticket is Smartbenefits -- no longer able to use a credit card or PayPal. I'm back to purchasing paper tickets and passes at the kiosk. Now definitely deleting this pitiful app.**** Before the last update, I would have given this app a 5. What genius decided to take away access to Trip Tools? Instead of the app being a useful, one-stop utility for VRE travel, it's now simply an electronic ticket. For that I can go back to a paper ticket and use the space on my mobile for something else...like a useful app.
I can no longer see my credit card under Payment Options. Works on the iPhone, though. Not a good way to push Android phones. A month later and still no Payment Options. Are any VRE reps reading these reviews?
Performance improvements and bug fixes.