The setup is simple enough, just make sure your phone doesn't space out or auto correct your email address. The QR code on the front of your watch is your device code so just double check your number entries. The main issue I have with the app is the intercom function. On my version it says chat which allows for a text conversation not for me to be able to enter an open channel on the watch to hear surrounding sounds . Otherwise easy and simple to use app. I received the watch today and entered my sim card into it the direction the rubber on the watch shows and the rest was following the prompts.
I would not cheat people who are buying something for their kids safety. Whoever made this watch and software , catch a wake up, location accuracy is pathetic and finding that out in case of an emergency will be worse!!!??
Cannot even log into the app. Says network error is there a customer service number to call? My daughter is going to camp this weekend and I can't get it to work. Please help
This app does not send alerts like it should. My child can take off the watch without the app notifying me. The battery can go flat and die without me getting the notifications. What happened? It was fine before
Registered the app, set-up was done for watch etc & all was good, but then I logged out & when I tried to log in again I couldn't. I got a password error & when I got the code to change the password, it said no device registered. I registered again & now I get "there is already a device registered, please call the administrator. What now...?????
My watch says network device off line. Cannot even use it. Where is supported. This was my sons birthday present. Useless