Support Bloom with consultation services, direct messaging, direct voice and video calls, and survey features.
・Consultation Services
Resolve simple concerns and problems.
・Direct messaging, direct voice and video calls
Communicate with specific support staff via direct messaging, voice, and video calls.
This feature can also be used for matters that are difficult to discuss through "Consultation Services."
・Surveys
To provide better support, we regularly send out surveys.
Your feedback will be used to improve our support.
・Records of regular consultation content
Records are kept during consultations with "Bloom."
The details of what you and your team discuss and requests are recorded,
which will be used to better support you.