
Allen Molino
Some users who says they don't receive OTP doesn't read the instruction on SMS people you need to reply from PSBank SMS you just have to type 'YES' from that specific SMS. :3 Anyway 5 star ratings from me
3 people found this review helpful
Philippine Savings Bank
April 20, 2026
Hi Allen, thank you for your positive feedback. Keep using our app :)

Tamseng Yusop
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Do not underestimate this little issue in your app, it might become one of the reasons why clients switch to other banks or banking apps. Your app keep crashing. OTPs arrived after the session had expired. Log-in and loading too slow, 1-2 minutes. My experience just before writing this review: On my phone, the app is crashing, I need to fix it, I cleaned the cache but it won't work, I then cleared the data, and successfully log-in in about 2 hours. Just imagine 2 hours, it's very frustrating.
8 people found this review helpful
Philippine Savings Bank
March 13, 2026
Hi Tamseng, we are sorry that you're having issues with the app. Can you write to us at onlinebanking@psbank.com.ph. We will investigate immediately & solve the issue. Thank you.