
jae j
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UPDATED at the bottom: what happened? I changed to a new phone and now the app keeps crashing, I cannot open the app any,I thought maybe I just needed to update but when I checked the playstore there are no updates available, I tried to tap "OPEN" on the app but nothing happens. UPDATE: I reinstalled the app and its working now.However, I'm just going to give it 3 stars(for now) because it still takes awhile for the app to load any page on its screen.
1 person found this review helpful
Philippine Savings Bank
March 20, 2025
Hi Jae, we are sorry that you are having difficulties with our app. You may send us an email at onlinebanking@psbank.com.ph along with your contact details to assist you better.

Denmark Eday (makmak)
The app is crashing it suddenly close. I cant even log in to my account. Useless, even the address when creating an account was outdated, the municipality where I reside is not even there. Its so frustrating
2 people found this review helpful
Philippine Savings Bank
October 6, 2025
Hi Denmark, we are sorry that you're having issues with the app. Can you write to us at onlinebanking@psbank.com.ph along with the screenshot of the issue? We shall wait for your email, for us to investigate immediately & solve the issue.

Chryzl Angeles
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Can't register, the account number is accurate along with personal details but after second step (name & bday) it throws me back to the first step without any explanation if there is an error or what the error is. The full name and bday is accurate but why is there no indication of what the error is? This is annoying and disappointing. EDIT: I was able to sign up through the website instead. Now I'm able to log in to the app. It's disappointing that I still have to do this runaround.
32 people found this review helpful
Philippine Savings Bank
October 16, 2022
We apologise for the difficulties you experienced while registering with us. If you would like some assistance or additional information, please contact us via onlinebanking@psbank.com.ph and we will be happy to help you further.