
Casper Urban
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I have written my previous review out of anger so here's an updated version that isn't as attacking. The app is relatively complicated and a bit hard to use, parcel tracking isn't bad but an option to reroute or call the delivery driver so you aren't caught up in a moment where you can't pick up your parcel would be astonishing. My personal and overall experience was bad but I feel that happens to everyone at one point in life. I hope to eventually recieve that parcel though.
3 people found this review helpful
DPD Polska sp. z o.o.
September 8, 2025
W celu weryfikacji przypadku prosimy o przesłanie opisu sprawy oraz numeru przesyłki przez formularz dostępny na https://www.dpd.com/pl/pl/formularz-kontaktowy/

Ignacy Łątka
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some lockers can be now opened with a pin code which resolves some issues. The app itself requires you to give them your phone number even when the package is connected to your personal email address, very scummy. the lockers without a pin terminal are awful, do not use them. I talked with other people and this isn't an isolated or a one-off issue --- comment before editing (1/5): App doesn't work well, constantly throws connection errors, has large delay.
DPD Polska sp. z o.o.
September 11, 2024
W celu dodatkowej weryfikacji prosimy o przesłanie opisu sprawy, przykładowych screenów na dpdmobile@dpd.com.pl

Krzysztof Kolasa
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Brilliant idea to force the user to download an app; create account; activate via email; activate via SMS; enable GPS; try multiple times to connect via Bluetooth to pickup site, just to grab a package, must have been a result of a fever dream. Edit: adding one star, because the app seems nice. Still uninstalled though.
DPD Polska sp. z o.o.
April 13, 2026
Wiele z naszych automatów posiada już ekran dający możliwość odbioru przesyłki za pomocą kodu PIN bez konieczności pobierania aplikacji. W przypadku braku odbioru przesyłki prosimy o przesłanie opisu sprawy oraz numeru paczki na dpdmobile@dpd.com.pl