
Casper Urban
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I have written my previous review out of anger so here's an updated version that isn't as attacking. The app is relatively complicated and a bit hard to use, parcel tracking isn't bad but an option to reroute or call the delivery driver so you aren't caught up in a moment where you can't pick up your parcel would be astonishing. My personal and overall experience was bad but I feel that happens to everyone at one point in life. I hope to eventually recieve that parcel though.
2 people found this review helpful
DPD Polska sp. z o.o.
September 8, 2025
W celu weryfikacji przypadku prosimy o przesłanie opisu sprawy oraz numeru przesyłki przez formularz dostępny na https://www.dpd.com/pl/pl/formularz-kontaktowy/

Ievgen Ishchuk
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No screen, no help, no support email, no chat, no button for emergency opening. I had to send my Vinted order, I went there, reserved that box, and left inside the parcel. It did lock the door but the app shows me that my package wasn't sent and the countdown continues. I won't be able to fix it, moreover someone might open that "empty" locker to send their parcel; they will find my package inside and... they might take it. Thanks DPD! Employees not working for 4+ days (support). Great company.
DPD Polska sp. z o.o.
December 31, 2025
W celu weryfikacji przypadku prosimy o przesłanie opisu sprawy oraz numeru przesyłki przez formularz dostępny na https://www.dpd.com/pl/pl/formularz-kontaktowy/

Olena Kuzmenok
Unfortunately, I couldn't change the address of delivery using the app. After choosing a necessary address , the app asked me to repeat it again and again without accepting my choice. Thanks to the excellent work of DPD workers, I managed to get my parcel, but the app didn't work well this time (previously I had no problems with changing the address of delivery).
1 person found this review helpful
DPD Polska sp. z o.o.
October 27, 2025
Stale pracujemy nad rozwojem aplikacji, aby była jak najbardziej elastyczna dla użytkowników. Jeśli masz jakieś dodatkowe uwagi prosimy o ich przesłanie za pomocą zakładki "Ankieta" w aplikacji.