Medicover OnLine

Medicover

About this app

Medicover App is a mobile version of Medicover Online Patient Website. It allows quick searching and making medical appointments in Medicover Centre with doctors of any specialty you need. If you can’t come to an appointment, you can easily postpone or cancel it. And if you have any questions after the appointment, you can ask your doctor by clicking “Ask a question”. You can also check results of your examinations or provide yourself with continuous treatment by ordering prescriptions to chronic medications. Use your data on Medicover Online Patient Website to log in to the App. Take on comfort! Apply mobile management of your health.
Medicover App was created especially for Medicover patients so that they can manage their health from every place in the world. It is a mobile version of Medicover Online Patient Website.
A transparent interface and intuitive navigation allow comfortable ordering of prescriptions to chronic medications, checking examination results, contacting the doctor after the appointment, analysing referrals or arranging an appointment with a medical specialist.
Healthcare with Medicover has never been so easy!
To keep your private data safe, the access to the App is protected with a password which you can collect at the reception desk of Medicover Centre. You can also log in to the App with your fingerprint or faceID. You can use this facility if your smartphone is equipped with biometric scanners.
Once you have logged in to the App, you can:
• Order prescriptions to chronic medications and thus, provide yourself with continuous treatment.
• Check your examination results, both laboratory and imaging ones. The results will be commented by the doctor.
• Make an appointment with a particular medical specialist in a city, Medicover facility and at the time you choose, thanks to options available in a browser.
• Postpone or cancel the appointment if you can’t come for any reason.
• Send a question to the doctor after the appointment in case you have any additional questions or doubts.
• Order medical documentation which will be prepared for you to collect at a Centre chosen by you.
• Look through issued referrals, selecting them by the date of issuance or status “done” or “undone”
• Have access to the full history of your visits and examination results
All listed functions are free of charge. You can use them as long as your health is under the care of Medicover. Take on comfort! Apply mobile management of your health.

Ratings and reviews

Unfriendly and not helpful Download means download to local storage not "open", tell your devs! The app rarely works inside Medicover facilities. When chatting, the app should keep the screen on, because waiting times are hours, and your app just logs out and cancels my position in the queue!

Live chat is horribly buggy. Closes all the time if you switch to another app and you typically need to wait 60mins+ so you will switch off your screen or go to another app or receive a call that will stop the chat. Booking appointments isn't clear whether it's with an English speaking doctor, you need to find the filters every time instead of setting it as a default in settings. Search results are not always up to date, appointments that are already booked by other people show up again&again.

I’ve been using the Medicaver app and unfortunately, the experience has been quite disappointing. The app feels underdeveloped and lacks some very basic but essential features. For example, during an online consultation, my doctor asked me to send a picture of my throat. However, the app does not allow direct access to the phone’s camera. I had to leave the app to take the photo, and once I did, there was no way to return to the ongoing chat. The session closed automatically, and I lost the con

What’s new

Thank you for using our application! We are regularly making improvements and adding new functions to Medicover OnLine. To use the new features, please update the application to the latest version.